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Dr Yin Yi Chan
PolyU Scholars Hub

Janelle Chan

Assistant Professor


Dr. Janelle Chan is an Assistant Professor in the School of Hotel and Tourism Management at the Hong Kong Polytechnic University. She obtained her Ph.D. from the University of Southern Queensland. She also earned her Bachelor degree in Travel and Tourism Management in the United Kingdom and a Master’s degree in Business Administration from the University of Northern Iowa in the United States.

She developed her practical foundation from the hospitality and tourism industries. She has worked at several different luxury category hotels in the Front Office and Sales and Marketing departments in Hong Kong and has been involved in various operational duties. Prior to joining the Hong Kong Polytechnic University, Janelle was a lecturer teaching at the Hong Kong Hospitality Management Institute and Macau Business Management School. Using her extensive background and expertise, she hopes to utilize her teaching and academic research in order to facilitate highly engaged learning experiences both inside and outside the classroom.

Education and Academic Qualifications

  • PhD, University of Southern Queensland (Australia)
  • MBA (University of Northern Iowa)
  • BA (Hons) (Northumbria University)

Professional Qualifications

  • Member of Beta Gamma Sigma
  • Certified Hospitality Educator

Academic and Professional Experience

  • Hospitality and Hotel Management

Research Interests

  • Services Marketing
  • Digital Marketing and Analytics
  • Technology strategy
  • Hospitality and Tourism Management

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