The Asian Wave
And in Asia, where better to teach and learn the hospitality industry than Hong Kong? A financial powerhouse, the city continues to enjoy its share of Mainland China's phenomenal growth and prosperity, which has aided the dynamic growth of its tourism and hospitality business. It is also Asia's most international city: multilingual, sophisticated, and a preferred business and pleasure destination for travellers from both the East and the West. Situated in Hong Kong, and in the heart of the booming Asia-Pacific region, the School of Hotel and Tourism Management (SHTM) is uniquely positioned not just to ride the Asian wave, but to lead it in educational excellence.
Programmes Tailored to Student and Industry Needs
One of the SHTM's top priorities is ensuring that its programmes are application-oriented to meet its students' needs. The School is geared towards preparing students for careers in the hotel, food service, tourism, and MICE sectors, offering various courses in hotel management and tourism management at the Doctor of Philosophy, Doctor of Hotel and Tourism Management, Master of Science, and Bachelor of Science (Honours) levels.
To meet the need for industry training, all undergraduate students are required to complete Work-Integrated Education, undertaking industry placements as part of their studies to gain hands-on experience in their chosen fields. The School is also very fortunate to have the support of scholarships donated by industry partners. For industry practitioners, the School offers an Executive Development Programme tailored for updating skills and broadening knowledge.
The School of Hotel Tourism and Management (SHTM) sets itself apart from other hospitality and tourism educational institutions by consistently earning a high standing in the upper echelons of international rankings.
In 2022, for the sixth year in a row, the SHTM is ranked No. 1 in the world in the "Hospitality and Tourism Management" category according to ShanghaiRanking's Global Ranking of Academic Subjects.
For five consecutive years, the Field Based Ranking produced by the University Ranking by Academic Performance Laboratory placed PolyU in the top spot in the Commerce, Management, Tourism and Services category in 2017-2018, 2018-2019, 2019-2020, 2020-2021 and 2021-2022.
In the Centre for World University Rankings subject categories for 2017, the School ranked first in the "Hospitality, Leisure, Sport and Tourism" category.
The QS World University Rankings by Subject 2022 has for the sixth consecutive years placed PolyU No.1 in Asia in the Hospitality and Leisure Management category.
In 2009, the School ranked No. 2 internationally among hotel and tourism schools based on research and scholarship, according to a study published in the November issue of Journal of Hospitality and Tourism Research.
With close to four decades of impressive development, the School has established itself as a world-class centre of hospitality and tourism education and research. These rankings stand as proof of the extent to which the SHTM has been effective and instrumental in furthering hospitality and tourism knowledge.
Other Marks of Excellence
In 1999, the SHTM was designated a global Education and Training Network Centre by the United Nations World Tourism Organisation (UNWTO), of whose Knowledge Network the School is a member. Since that time, the SHTM has received worldwide accolades and recognition. In 2001, it became one of the first educational institutions to receive the UNWTO's TedQual Certification, a quality assurance system for tourism education, training, and research.
In 2002, the SHTM became the home of the permanent secretariat for the International Academy for the Study of Tourism (IAST), which works to advance the scientific knowledge and understanding of tourism through theoretical and practical research. The next year, the International Society of Travel and Tourism Educators (ISTTE) recognised the School with an "ISTTE Institutional Achievement Award" for significant contributions to tourism education.
In 2012, one year after the SHTM officially opened Hotel ICON, the International Council on Hotel, Restaurant, and Institutional Education (I-CHRIE) bestowed the School with the McCool Breakthrough Award in recognition of the ground-breaking teaching and research hotel – the heart of the School's innovative approach to hospitality and tourism education.
A distinguished faculty is one of the School's cornerstones. In 2011, Professor Kaye Chon, SHTM Dean, Chair Professor and Walter Kwok Foundation Professor in International Hospitality Management was honoured with the UNWTO Ulysses Prize, a top honour that is widely considered the "Nobel Prize in Tourism".
The School's staff are not just excellent teachers. They are also very active in the hospitality industry and hold executive or advisory positions in many international, regional, and local tourism organisations, including:
- Asia Pacific Ecotourism Society
- Asia Pacific Tourism Association
- Asia-Pacific CHRIE
- China Tourism Academy
- Hong Kong Association of Registered Tour Coordinators
- Hong Kong Association of Travel Agents
- Hong Kong Quality Assurance Council
- Hong Kong Wine Judges Association
- Hospitality Financial and Technology Professionals
- Hospitality Sales and Marketing Association International
- Institute of Hospitality
- International Academy for the Study of Tourism
- International Council on Hotel, Restaurant, and Institutional Education
- International Institute of Forecasters
- International Recreation and Vacation Society
- International Society of Travel and Tourism Educators
- International Sociological Association
- Meeting Professionals International
- Pacific Asia Travel Association
- SKAL International Hong Kong
- Travel Industry Council of Hong Kong
- United Nations World Tourism Organisation
As part of the SHTM's belief in innovation in education, the School continuously seeks out new ways to improve on traditional teaching methods. One of the School's pioneer efforts in this area was its "Professor for a Day" programme, wherein industry professionals are invited to speak to students in specific subject lectures. Each year, the SHTM hosts around 200 such lectures in different subjects to help students gain a deeper understanding of the industry.
The School also introduced the "Dean's Distinguished Lecture" series, in which outstanding individuals speak to the entire SHTM student body, sharing their personal successes, experience and philosophy. Past distinguished speakers have included:
- Actor and Honorary Professor Jackie Chan, Asia Pacific Tourism Ambassador, UNWTO
- Dr Lawrence Wong, former Chief Executive, The Hong Kong Jockey Club
- Mr Peter de Jong, former President & CEO, Pacific Asia Travel Association
- Mr Robert Burns, Chairman, The Robert Burns Hotel Group
- Dr Ho Kwon Ping, Executive Chairman, Banyan Tree Holdings Limited
- Mr Edwin Fuller, former President & Managing Director, International Lodging, Marriott International
- Mr Steve Kleinschmidt, former President, Marco Polo Hotels
- Mr Larry Tchou, Senior Advisor – Greater China, Hyatt Hotels Corporation
- Mr John Slosar, Chairman, Cathay Pacific Airways
- Mr Stanley Hui, former Chief Executive Officer, Airport Authority Hong Kong
- Ms Belinda Yeung, Executive Director and Chief Operating Officer, Regal Hotels International Holdings Limited
- Mr Robert Earl, Chairman and CEO, Planet Hollywood International
- Mr Jing Xu, Executive Secretary and Director for Asia, UNWTO
- Ms Suphajee Suthumpun, Group Chief Executive Officer, Dusit International
- Dr Jennifer Cronin, President, Wharf Hotels Management Limited
- Mr Grant Bowie, Chief Executive Officer & Executive Director of MGM China Holdings Ltd
- Mr Girish Jhunjhnuwala, Founder & CEO of Ovolo Hotels
- Ms Sylvia Chung, Deputy Managing Director, L’hotel Management Company Ltd
- Mr Asim Hussain, Founder of Black Sheep Restaurants
- Mrs Jennifer Su Tan, Executive Vice President and Executive Director, S.A.I. Leisure Group Company Ltd
The SHTM's main campus is located in Hong Kong, amidst the sophisticated facilities of The Hong Kong Polytechnic University (PolyU). In Mainland China, the School also offers masters and doctorate courses at the Zhejiang University–The Hong Kong Polytechnic University International Executive Development Centre, located at the Zhejiang University campus in Hangzhou.
In addition, the SHTM enriches its classroom lectures with field trips, as well as student exchange agreements with some of the world's most famous hospitality and tourism institutions in Australia, Austria, Canada, Chile, Finland, France, Germany, Japan, Korea, Mainland China, Mexico, Netherlands, New Zealand, Peru, Singapore, Switzerland, Taiwan, Thailand, the United Kingdom and the United States of America.
The School's academic staff are very active professionally and have gained international recognition for their scholarship and research. SHTM staff members have published regularly in leading journals, and are widely represented on the editorial boards of more than 25 major journals. In addition, six international scholarly journals in the field of hospitality and tourism are edited from the School itself:
- Asia Pacific Journal of Tourism Research
- Journal of China Tourism Research
- Journal of Travel and Tourism Marketing
- Tourism Management
Hotel ICON has also enhanced the SHTM's leadership role in hospitality research. The School has implemented multiple research projects with different foci in the hotel, and created three dedicated guestrooms – "Tomorrow's Guestrooms" – to facilitate more in-depth research into the application of advanced concepts in the field of hotel management.
The School has a mission to engineer knowledge transfer to the hospitality industry and education institutes. Combining the research prowess of the SHTM with Hotel ICON’s practical experience and endeavour, the School has successfully launched the SHTM+ICON Consultancy to offer professional hospitality related consultancy services to the industry.
The SHTM is dedicated to bringing together experts from different fields and providing a platform for insightful exchange amongst academics, industry practitioners and tourism policy-makers. To do so, it regularly organises international forums relating to hospitality and tourism in Hong Kong, Mainland China, and abroad. A few of the many significant forums pioneered and hosted by the School are:
- Asia Pacific Forum for Graduate Students' Research in Tourism
- Asia Tourism Forum
- CHINA TOURISM FORUM: Innovations in Hospitality and Tourism Practices
- GBA Smart Tourism Forum
- Global Tourism and Hospitality Conference
- IMPACT Conference
- International Convention and Expo Summit
- International Forum on China Hotel Brand Development
- UNWTO/PATA Forum on Tourism Trends and Outlook