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The hospitality and tourism industry has always been aware of the importance of human capital and of how investing in people enhances their performance and value. For this reason, professionals and organisations in the industry continuously strive to upgrade their skills and broaden their knowledge.

The School of Hotel and Tourism Management (SHTM) offers a series of special Executive Development Programmes, including the Hong Kong PolyU Winter School® and custom-made courses, that are specially designed for individual organisations in areas such as Hospitality and Tourism Consumers in the Post-Pandemic Environment, Metaverse in Hospitality and Tourism, ESG in the Hospitality Industry, Social Media and Big Data Analytics, Creating Quality Service Experience, Building an Outstanding Team, Innovation and Leadership, Revenue Management, Marketing, Human Resources Management, Financial Management, and Change Management. All participants who complete the Executive Development Programme receive a Certificate of Completion.

The SHTM has a strong international team of 90+ academics with diverse cultural backgrounds drawn from 18 countries/regions. All of our faculty specialise in one or more areas of hotel and tourism management, featuring a combined total of more than 400 years of hospitality and tourism industry experience.

The following are examples of Executive Development modules:

  • Building an Outstanding Team
  • Communication and Team Building
  • Conflict Management
  • Consumer Behaviours Analysis in Hospitality
  • Cultural Tourism
  • Digital Marketing and Analytics
  • Effective Training in Hospitality
  • ESG in the Hospitality Industry
  • Food & Beverage Management
  • Holistic Tourism
  • Homestays and Sharing Economy
  • Human Resources Management
  • Innovation and Leadership in Hospitality
  • Luxury Hospitality Brand Management
  • Managing Organisational Change and Transformation
  • Meeting and Event Management
  • Metaverse in Hospitality and Tourism
  • Mobile Technology and Social Media in Hospitality Industry
  • Opportunities and Challenges in Eco-tourism
  • Overview of Hong Kong Tourism Industry
  • Real Estate Asset Management: Optimising Hotel Values
  • Revenue Management for Non-Revenue Managers
  • Service Quality Management
  • Social Media and Big Data Analytics
  • Social Media and Smart Tourism
  • Strategic Talent Management
  • Tourism Development in Asia
  • Wellness Tourism

Organisations that have participated in past Executive Development Programmes include:

  • Abu Dhabi Tourism & Culture Authority
  • Banyan Tree Hotels and Resorts
  • Chimelong Hengqin Bay Hotel
  • Conrad Hong Kong
  • Dorsett Hospitality International
  • Dusit International
  • Fujian Provincial Tourism Bureau
  • Galaxy Entertainment Group
  • Grand Bay Hotel Zhuhai
  • Grapea & Co. Limited
  • Guangdong Vocational College of Hotel Management
  • HKR International Limited
  • HNA Hospitality Group
  • Hong Kong Convention and Exhibition Centre (Management) Limited
  • Hong Kong (International) Eye Care Group Ltd
  • Hotel ICON
  • Huatian Holding Group
  • Mandarin Oriental, Hong Kong
  • Nina Hospitality Company Limited
  • Rosewood Hotel Group
  • The Peninsula Hong Kong
  • Vocational Training Council
  • Wanda Hotel Group

Dr Tony Tse

Professor of Practice and Programme Director (Industry Partnerships)
School of Hotel and Tourism Management
The Hong Kong Polytechnic University

Tel: +852 3400-2631
Fax: +852 2356-1390

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