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Dr Catherine Cheung
PolyU Scholars Hub

Catherine Cheung

Associate Dean and Associate Professor


Catherine Cheung PhD is Associate Professor and Associate Dean at School of Hotel and Tourism Management of the Hong Kong Polytechnic University and a specialist in the study of Hotel Management. She oversees quality assurance within the school and the school’s efforts on internationalization. She is the Program Leader of the Master of Science (MSc) in Global Hospitality Business. Catherine holds a BA and MA degrees from Macquarie University in Australia and a PhD in research from the University of Strathclyde. She is a Certified Hospitality Educator awarded by the American Hotel and Lodging Association Educational Institute, and a Trainer for Certification in Hotel Industry Analytics (CHIA).

Catherine Cheung research interests are in the area of Hospitality Human Resources Management, Hospitality and Tourism Education, Service Quality and Revenue Management. She has authored and co-authored over 70 research papers and supervised over 12 Doctoral students to completion. She has been involved in consultancy projects for hotels, airlines, clubs and hospital in the areas of service quality and human resources management in Asia. She has numerous years of working experience in opening hotels in Hong Kong, Australia and Taipei.

Education and Academic Qualifications

  • PhD (University of Strathclyde)
  • MA (Macquarie University)
  • BA (Macquarie University) 

Professional Qualifications

  • Certified Hospitality Educator

Academic and Professional Experience

  • Hospitality and Hotel Management

Research Interests

  • Human Resources Management
  • Service Quality
  • Yield Management

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