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IT workshops for students and instructors

As the new semester begins, ITS offers a range of workshops designed to help you make the most of your teaching and learning experience. Join us to discover how generative AI tools can enhance your studies, gain practical skills in using LEARN@PolyU, Photoshop & AI, Blender, Canva and AV/IT facilities.

Welcome to PolyU!

We are excited to welcome students to PolyU! To help you get started and make the most of our IT services, we have prepared an orientation video. This video is designed to guide you through essential IT resources and tools available to support your studies.

PolyULife app update: New release and added functions

We are pleased to announce that PolyULife, our student mobile app, version 3.0.0, has been released with a new layout and simplified UI design.

Introducing the newly launched Radiation Safety Management System RSMS

The Radiation Safety Management System (RSMS) is an online platform designed to facilitate safety and regulatory compliance in the use of radiation sources by researchers at PolyU.

Beware of fake Google Subpoena emails

Cybercriminals are using a sophisticated phishing scam that mimics official Google communications. These emails claim that Google received a subpoena to access your account and appear to come from no-reply@accounts.google.com —a legitimate Google address.

PolyU GenAI App models refresh on 1st Sep

If you need further information or assistance regarding the upcoming PolyU GenAI app coming Gen AI models refresh , please contact the IT HelpCentre at Tel: 2766 5900 or via WhatsApp/WeChat: 6577 9669 or reach out to us through the IT Online ServiceDesk.

IT workshops for students and instructors

IT workshops on using Gen AI tools and LEARN@PolyU basics for students have been scheduled from mid-August to early September for both existing and new students. For instructors, hands-on workshops on migrating course content to Ultra Course View and leveraging teaching venue AVIT facilities for in-class activities will be available from mid-August to early September. Students and instructors are encouraged to join at a convenient time slot.

New user interface of PolyU Gen AI app

The PolyU Gen AI app user interface has been enhanced to allow users to create their own Topics to group chat conversations.

Cloud Express II VPN service Mainland VPN portal address change

The Cloud Express II VPN service allows staff and research students in Mainland China to connect back to the PolyU campus and selected research cloud services via the Mainland cloud service provider infrastructure in Mainland China and the Hong Kong SAR. It offers multiple VPN portals in Mainland China to enable users to connect through the nearest entry point.

Upgraded database software version release for database as a service offering

To ensure compliance with security and platform stability, the database as a service will offer an upgraded version/release of the database software and will terminate the service offering for database software that has reached its end of support.