A warm welcome to all new students joining the PolyU community!
As you begin your academic journey, a number of digital resources on campus are made available to you. Whether you are accessing the Learning Management System (LMS), using Office apps and email on the PolyU student O365 Cloud, connecting to the Internet via campus Wi-Fi, using the PolyU Gen AI app, or accessing the Student High Performance Computing facilities, we are here to support your learning.
Get Started with Essential IT Services
New students are encouraged to watch the online IT Orientation Video, which introduces key services including:
- NetID activation and account management
- Cybersecurity awareness resources and online learning
- PolyU Connect Email and Microsoft 365
- eStudent
- Canvas.polyu.edu.hk and LEARN@PolyU LMS
- Campus Wi-Fi access
- Student Computer Centres and printing facilities
- Student High Performance Computing facilities
- PolyU Gen AI app
- IT HelpCentre support services
For more information, please visit IT Services for New Students, IT Services for Students, and the Student Handbook on IT Facilities and Services.
Need Help?
The IT HelpCentre is ready to support you throughout your studies, please contact the hotline (Tel: 2766 5900, WhatsApp/ WeChat: 6577 9669) or reach out to us via the IT Online ServiceDesk.
We wish you a successful and rewarding journey at PolyU.
