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Service Description

PolyULife, a native mobile app facilitates students the access of essential information for study such as personal class and exam time table, payment due date and other notifications to support students in their course of study at PolyU.

 

Students can find a list of convenient links to various student related applications in this mobile app including classroom booking enquiry, eStudent, Library, PolyU Online Student Services, Scholarship, Job Board and etc.

Eligible service requestor

Students

Access to the service

[Download the mobile application PolyU Student Mobile App- PolyULife']

                                                     

                      QR_Apple                                                                                              QR_And

            Appstore              AppIcon                       Playstore


Training & resources

[Contact IT HelpCentre for enquiry/ support]

003-end-user_PolyU_Staff_Mobile_App-02_ITOSD

Service level

 

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

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