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Service Description

PolyULife is a native mobile app, which facilitates students the access of essential information for study such as personal class and exam timetable, payment due date, study information and push notifications to support students’ studies at PolyU.


Students can find a list of useful online resources to various student-related applications in this mobile app including classroom booking enquiry, eStudent, Library, PolyU Online Student Services (POSS), Scholarship, Job Board and etc.

Eligible service requestor

Students

Access to the service

[Download the mobile application PolyU Student Mobile App- PolyULife']

                                                     

                      QR_Apple                                                                                              QR_And

            Appstore                                     Playstore


Training & resources

[Contact IT HelpCentre for enquiry/ support]

003-end-user_PolyU_Staff_Mobile_App-02_ITOSD

Service level

 

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

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