Service Description
PolyULife, a native mobile app facilitates students the access of essential information for study such as personal class and exam time table, payment due date and other notifications to support students in their course of study at PolyU.
Students can find a list of convenient links to various student related applications in this mobile app including classroom booking enquiry, eStudent, Library, PolyU Online Student Services, Scholarship, Job Board and etc.
Eligible service requestor
Service level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days