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IT Online ServiceDesk


Check your request's status?

Note 1: Only users submitted requests can access to check requests' status.
Note 2: NO NEED to “Sign up” an account as the system will create account for you automatically once you have submitted the 1st request.



User guide of IT Online ServiceDesk




To manage users' IT requests (ITS staff only)

Note 1: To access the agent portal, please use functional NetID.
Note 2: To access the request eForm, please use staff NetID.

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