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01

PolyU GenAI App models refresh on 1st Sep

If you need further information or assistance regarding the upcoming PolyU GenAI app coming Gen AI models refresh , please contact the IT HelpCentre at Tel: 2766 5900 or via WhatsApp/WeChat: 6577 9669 or reach out to us through the IT Online ServiceDesk.

29 Aug, 2025

01

IT workshops for students and instructors

IT workshops on using Gen AI tools and LEARN@PolyU basics for students have been scheduled from mid-August to early September for both existing and new students. For instructors, hands-on workshops on migrating course content to Ultra Course View and leveraging teaching venue AVIT facilities for in-class activities will be available from mid-August to early September. Students and instructors are encouraged to join at a convenient time slot.

30 Jul, 2025

01

New user interface of PolyU Gen AI app

The PolyU Gen AI app user interface has been enhanced to allow users to create their own Topics to group chat conversations.

30 Jul, 2025

01

Cloud Express II VPN service Mainland VPN portal address change

The Cloud Express II VPN service allows staff and research students in Mainland China to connect back to the PolyU campus and selected research cloud services via the Mainland cloud service provider infrastructure in Mainland China and the Hong Kong SAR. It offers multiple VPN portals in Mainland China to enable users to connect through the nearest entry point.

30 Jul, 2025

01

Upgraded database software version release for database as a service offering

To ensure compliance with security and platform stability, the database as a service will offer an upgraded version/release of the database software and will terminate the service offering for database software that has reached its end of support.

30 Jul, 2025

01

Essential Tips for Cleaning Up Your O365 Mailbox in Outlook

If your O365 Inbox, Sent Items, Calendars, Deleted Items or Conflicts folders contain a large volume of messages accumulated over a lengthy period, you may experience performance issues when synchronizing messages with your Outlook client on desktop or mobile devices.

30 Jul, 2025

01

Strengthening business admin application security access with one-time passcode

Cyber threats are on the rise, and in recent years, password-related breaches are becoming all too common. Weak, reused, or stolen passwords make it easy for cybercriminals to gain access to sensitive information.

30 Jul, 2025

011

Be vigilant against online scams

Did you know? Most data breaches, about 70% to 80%, happen because of phishing and social engineering attacks.

27 Jun, 2025

022

Data retention period expiry reminder for documents archived to the ECM platform

To facilitate the departments in housekeeping content archived to the ECM platform, a reminder notice will be sent to the department upon archived document’s retention period expires.

27 Jun, 2025

031

AR & VR software development guidelines

The AR & VR Development Software Guidelines have recently been updated.

27 Jun, 2025

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