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IT services and tools support work from home

In response to the recent upsurge of local COVID-19 infection cases, if you plan to stay and work from home, please refer to the FAQ webpage with essential information on IT services support work from home.

New features of mySurvey in 2021

mySurvey is an online survey tool that can be leveraged for field research. With mySurvey, users can compose online survey forms for external participants to access and extract survey collected feedback with a few mouse clicks. Survey can be conducted without tracking participants identity. Participants submitted results can be exported to Excel or SPSS for further analysis.

Smart tips for students to attend online invigilated exam

To get students prepared for the online invigilated examination, three student guides and an animated video covering what to pay attention to before, during and after online exam have been made available for student reference.

Access TLIT lab software and training videos anytime anywhere

Teaching & Learning Information Technology (TLIT) lab embraces technology to provide a rich collaborative learning experience for students. In the last two months, a number of training workshops on various topics such as Gamification, Mixed Reality, Animations and Video Editing for students have been conducted to enable students to leverage TLIT lab tools to enhance their storytelling and communication skills.

Applying Machine Learning Algorithms online course for students

Further to the Machine Learning Fundamentals course, a 15-hour online course focuses on applying Machine Learning algorithms to solve real life problems via data analytics will be available in November.

SCC - Enhanced environment for all students

With completion of phase 1 and 2 refurbishment works at Student Computer Centre (SCC) located at Lee Ka Shing Tower (Block M) 3/F & 4/F, the environment and the facilities have been greatly enhanced.

Virtual assistant on ITS website

The IT Help Desk Service Chatbot has changed to a new look and to serve PolyU staff and students. ITS has adopted open sourced software Mycroft to provide web chat function and response to general enquiries and frequently asked topics on IT on 7 x 24 basis.

Webinars for researchers on Internet of Things

The Internet of Things (IoT) is a rapidly evolving and expanding collection of diverse devices and wearables that interact with the edge devices as well as Cloud applications. With IoTs data integration and growth in computing & storage capabilities on Cloud, the barriers to achieve real time monitoring and tracking on environment and activities become much lower. Real time data feed application for research data collection and anomaly detection can be achieved cost effectively.

End of Support for SUSE Linux Enterprise Server (SLES) 15 SP1

As announced by SUSE, the support of SUSE Linux Enterprise Server (SLES) 15 SP1 will end on 31 Jan 2021. Click here for details.

Internet of Things (IoT) deployment service

The Internet of Things (IoT) is a rapidly evolving and expanding collection of diverse devices and wearables that interact with the edge devices as well as Cloud applications. With IoTs data integration and growth in computing & storage capabilities on Cloud, the barriers to achieve real time monitoring and tracking on environment and activities become much lower to allow such application to expand to higher education campus.