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Booking and Useful Information

Catering Outlets' Eligible Users

The catering outlets on the PolyU campus are only open to eligible users and guests accompanied by them to use. Eligible users should bring along their PolyU ID for verification purpose when patronising the outlets. If you notice outsiders not accompanied by eligible users patronising our catering facilities, please inform on-site staff for their appropriate action.

 Catering Outlets  Eligible Users (Note 1 & 2)
VA Student Canteen & Communal Student Canteen
VA 學生飯堂及文康學生飯堂
  • PolyU students and staff
  • Authorised contractors (Note 3) based at PolyU
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday and Sunday only)
  • PolyU alumni (Note 4) , PolyU Foundation members (Note 5) and authorised users (Note 6) (except peak hours (Note 7) and from 5 p.m. to 7 p.m., Monday to Friday) 
VA Staff Canteen
VA 職員飯堂
  • PolyU staff and retirees
  • PolyU alumni (Note 4) and PolyU Foundation members (Note 5) (Saturday Only)
Communal Student Restaurant
文康學生餐廳
  • PolyU students
  • PolyU staff (during peak hours (Note 7) , staff may use take-away service only)
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday only)
  • PolyU alumni (Note 4) and PolyU Foundation members (Note 5) (except peak hours (Note 7)
Communal Staff Restaurant
文康職員餐廳
  • PolyU staff and retirees
  • PolyU students (except peak hours (Note 6))
  • PolyU alumni (Note 4) and PolyU Foundation members (Note 5) (except peak hours (Note 7))
Theatre Lounge
劇院茶座
  • PolyU students, staff and retirees
  • Hirers of Jockey Club Auditorium or Chiang Chen Studio Theatre (except peak hours (Note 7))
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday only)
  • External parties co-organising PolyU-related activities with PolyU departments
  • PolyU alumni (Note 4) and PolyU Foundation members (Note 5) (except peak hours (Note 7))
Lawn Cafe
草坪咖啡室
  • PolyU students, staff and staff dependents, and retirees
  • Authorised contractors (Note 3) based at PolyU
  • Hirers of Jockey Club Auditorium or Chiang Chen Studio Theatre
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday and Sunday only)
  • External parties co-organising PolyU-related activities with PolyU departments
  • PolyU alumni (Note 4), PolyU Foundation members (Note 5), authorised users (Note 6) and PolyU visitors (Note 8)
LibCafe
圖書館咖啡室
  • PolyU students, staff and retirees
  • Library-authorised users
  • Authorised contractors (Note 3) based at PolyU (at take-away counter only)
  • Hirers of Jockey Club Auditorium or Chiang Chen Studio Theatre (at take-away counter only)
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (at take-away counter and Saturday and Sunday only)
  • External parties co-organising PolyU-related activities with PolyU departments (at take-away counter only)
  • PolyU staff dependents (at take-away counter only)
  • PolyU alumni (Note 4), PolyU Foundation members (Note 5), authorised users (Note 6) and PolyU visitors (Note 8) (at take-away counter only)
H Cafe
H咖啡室
  • PolyU students, staff and staff dependents, and retirees
  • Authorised contractors (Note 3) based at PolyU
  • Hirers of Jockey Club Auditorium or Chiang Chen Studio Theatre
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday and Sunday only)
  • External parties co-organising PolyU-related activities with PolyU departments
  • PolyU alumni (Note 4), PolyU Foundation members (Note 5), authorised users (Note 6) and PolyU visitors (Note 8)
W Kiosk
W小食亭
  • PolyU students, staff and staff dependents, and retirees
  • Authorised contractors (Note 3) based at PolyU
  • Hirers of Jockey Club Auditorium or Chiang Chen Studio Theatre
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday only)
  • External parties co-organising PolyU-related activities with PolyU departments
  • PolyU alumni (Note 4), PolyU Foundation members (Note 5), authorised users (Note 6) and PolyU visitors (Note 8)
VA Kiosk
VA小食亭
  • PolyU students, staff and staff dependents, and retirees
  • Authorised contractors (Note 3) based at PolyU
  • Hirers of Jockey Club Auditorium or Chiang Chen Studio Theatre
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday only)
  • External parties co-organising PolyU-related activities with PolyU departments
  • PolyU alumni (Note 4), PolyU Foundation members (Note 5), authorised users (Note 6) and PolyU visitors (Note 8)
Z Canteen 
Z飯堂
  • PolyU students, staff and staff dependents, and retirees
  • Authorised contractors (Note 3) based at PolyU
  • Hirers of Jockey Club Auditorium or Chiang Chen Studio Theatre
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday only)
  • External parties co-organising PolyU-related activities with PolyU departments
  • PolyU alumni (Note 4), PolyU Foundation members (Note 5), authorised users (Note 6) and PolyU visitors (Note 8)
Z Cafe 
Z咖啡室
  • PolyU students, staff and staff dependents, and retirees
  • Authorised contractors (Note 3) based at PolyU
  • Hirers of Jockey Club Auditorium or Chiang Chen Studio Theatre
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday only)
  • External parties co-organising PolyU-related activities with PolyU departments
  • PolyU alumni (Note 4), PolyU Foundation members (Note 5), authorised users (Note 6) and PolyU visitors (Note 8)
V Cafe
V咖啡室
  • PolyU students, staff and staff dependents, and retirees
  • Authorised contractors (Note 3) based at PolyU
  • Hirers of Jockey Club Auditorium or Chiang Chen Studio Theatre
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday only)
  • External parties co-organising PolyU-related activities with PolyU departments
  • PolyU alumni (Note 4), PolyU Foundation members (Note 5), authorised users (Note 6) and PolyU visitors (Note 8)
X Cafe
X咖啡室
  • PolyU students, staff and staff dependents, and retirees
  • Authorised contractors (Note 3) based at PolyU
  • Hirers of Jockey Club Auditorium or Chiang Chen Studio Theatre
  • Audience members of Jockey Club Auditorium or Chiang Chen Studio Theatre (Saturday and Sunday only)
  • External parties co-organising PolyU-related activities with PolyU departments
  • PolyU alumni (Note 4), PolyU Foundation members (Note 5), authorised users (Note 6) and PolyU visitors (Note 8)

Notes
1. Eligible users must bear valid PolyU ID (e.g. card/letter/ticket) to access the relevant catering outlets.
2. Guests accompanying eligible users are allowed to use the relevant catering outlets except for inside LibCafe@PolyU.
3. Authorised contractors refer to their staff based at PolyU, such as staff of the on-campus convenience store, banks, bookshop, dental clinic, security, cleaning and building contractors.
4. PolyU alumni refer to holders of “Federation Card” issued by the Federation of The Hong Kong Polytechnic University Alumni Associations.
5. PolyU Foundation members refer to holders of “PolyU Foundation” Card issued by The Hong Kong Polytechnic University.
6. Authorised users refer to holders of “CEO Club” membership card issued by Institute for Entrepreneurship of The Hong Kong Polytechnic University.
7. Peak hours are from 11 a.m. to 2 p.m., Monday to Friday.
8. PolyU visitors refer to attendees/participants of short courses, seminars, workshops and events held at PolyU.
***Staff and retirees should refrain from bringing students or guests to the Staff Canteen or Staff Restaurant during peak hours***

 

General Guidelines for Booking Catering Facilities

Catering facilities at various outlets on campus are provided by the University to eligible users. You can make reservation in the catering outlets for PolyU related functions on a first-come-first-served basis. Just click here padlock-16 to see the availability of the catering outlets.

All bookings require at least ONE week advance notice and subject to availability confirmation from the concerned Catering Manager.

Chiang Chen Studio Theatre hirers will be given priority in booking the Theatre Lounge. Theatre hirers' bookings can be confirmed three months prior to the date of function. Non-Theatre hirers' bookings can only be confirmed one month in advance.

Exclusive booking of the Theatre Lounge requires payment of a non-refundable venue hiring fee to the University at the following rates with minimum booking of 2 hours:
Theatre hirer HK$65 per hour
Non-Theatre hirer HK$125 per hour

Cancellation of booking should be made at least three working days prior to the date of function, but for cancellation of Theatre Lounge booking the paid venue hiring fee will not be refunded.

If tropical cyclone warning signal number 8 or above is hoisted on the day of the function, all bookings will be cancelled but Theatre Lounge hirers can contact the Catering Manager for arrangement of replacement booking within one week from the cancellation arisen from bad weather.

 

Booking Procedures

  • Exclusive Bookings
  • (a) Applicant to check the catering outlet availability with the concerned Catering Manager.
    (b) Complete and submit the booking form padlock-16 to the Catering Manager concerned.
    (c) For reservation of Theatre Lounge, applicant is required to prepay the venue hiring fee at FO cashier and submit the booking form with the payment receipt to Catering Manager.

  • Non-Exclusive Bookings
  • (a) Applicant to liaise directly with the concerned Catering Manager.
    (b) Provide hirer's name and contact details, name of Department/ Organization, function to be held and number of participants.
    (c) No booking form is required.

     

    Booking Forms & General Regulations for Use of Catering Facilities

    Please download the booking form, read the regulations and conditions of booking specified on the booking form.

  • Booking Form for Catering Facilities padlock-16
  • General Guidelines and Regulations for the Use of Catering Facilities padlock-16
  • Events Calendar padlock-16

  • Guidelines for Table Stands Display

    PolyU students association, PolyU departments and offices are eligible to display promotional materials for PolyU related activities at various catering outlets on a first-come-first-served basis. No poster will be allowed within all catering facilities. Please read the Guidelines for Promotional Materials/Table Stands in Catering Outlets padlock-16 and submit the requisition form padlock-16 to the Catering Committee. Check booking availability here padlock-16

     

    Operation and Monitoring

    Within the campus, there are a total of fourteen catering outlets comprising Student Canteens, Staff Canteen, Student/Staff Restaurants, Theatre Lounge, cafés and kiosks providing about 2,700 seats and offering an extensive range of Asian and Western cuisines to suit different needs of the University community.

    In Student Halls of Residence, students can dine in the Hall/Canteens which have about 600 seats and serves local, Chinese and Western food.

    Currently, eleven different caterers are contracted to operate the respective outlets. The canteens, cafés and kiosks cater for the basic needs of students and staff for fast, low-priced and yet nutritious meals. The restaurants and Theatre Lounge cater for the social needs of students and staff with a better dining environment, higher-grade food and full table services. A relatively higher price is charged.

    The Catering Committee, comprises both staff and student representatives, is responsible for sourcing suitable caterers to operate catering outlets on campus and monitoring of their quality of service. A hygiene-monitoring programme is conducted regularly to ensure compliance of food hygiene and safety requirements.

  • Food Hygiene Auditing and Monitoring Programme padlock-16

  • Food Policy and Emergency Response Plan
  • Emergency Response Plan for Food Poisoning outbreak on Main Campus padlock-16  
  • Food Safety Policy and Procedure padlock-16
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    Enquiry
    Miss Rebecca Choy
    Secretary, Catering Committee
    Tel:  3400 2385
    Fax: 2356 8567
    Email: fo.catering@polyu.edu.hk

     

    Latest Announcements from the Catering Committee  

  • Menu Price Adjustment  VA Kiosk at P/F of Block VA padlock-16
  • Menu Price Adjustment  VA Student Canteen, VA Staff Canteen, and Homantin Hall Canteen padlock-16  
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