Find the answers you need
If you have questions about your studies, our FAQ database is a great place to start. We have answers to many of the most common questions students ask.
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If you are unable to find the information you need in our FAQs, please send us your question. We will get back to you as soon as possible.
If you are a current student at PolyU, please provide us with your full name, student number, connect email account, contact number, and any relevant screenshots or details to help us provide you with better support.
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Academic Registry Service Centre
You can contact us directly during our office hours, which are Monday to Friday (except public holidays).
Visit our service centre: 9am-1pm & 2pm-7pm
Call our enquiry hotline: 9am-1pm & 2pm-5.35pm
- Room M101, 1/F, Li Ka Shing Tower (Block M), The Hong Kong Polytechnic University
- +852 2333 0600
Academic Registry
General Enquiries
Admissions
Undergraduate Programmes
- JUPAS Applicants
ar.jupas@polyu.edu.hk - Local Non-JUPAS Applicants
ar.ugdirect@polyu.edu.hk - Local Senior Year Applicants
ar.sy@polyu.edu.hk - 内地应届高考生
ar.jee@polyu.edu.hk - Other Non-local Applicants
ar.intl@polyu.edu.hk
Admissions
Taught Postgraduate Programmes
Congregation
Class Timetabling
Examination and Certification
- Assessment Results
ar.assess@polyu.edu.hk
- Awards and Certification
ar.certification@polyu.edu.hk
- Examination Timetabling
ar.ett@polyu.edu.hk
Qualification Verification
Student Records
- ar.enrolment@polyu.edu.hk
- For fee matters please email Finance Office fostud@polyu.edu.hk
Subject Registration
- ar.subreg@polyu.edu.hk
- Special hotlines during office hours for the subject registration, adjustment, add/drop periods: (852) 2766 5599/ 5191/ 5172
