Frequently Asked Questions

Hot Questions

Q1: I am interested in a subject, but it is already full. What should I do?

If there are no vacancies for a subject which you would like to take, you should indicate your wish to take the subject via the Preferred Subject Indication function. 

Departments would consider offering extra places to students in the Preferred Subject Indication list who have legitimate reasons to take the subjects in the semester concerned (e.g. the subject is used to fulfill the graduation requirements for a final year student). Departments will inform students for registration if subject quotas is increased after reviewing the student demand.

Attending a class prior to successful subject registration does not guarantee any places for subject registration in a later stage (usually during the Add/Drop Period).

Q2: Can I enroll subjects with time clashes to each other?

You are not allowed to do so. You are encouraged to plan your personal class timetable with EasyPlanner before the subject registration.

Q3: Is there any tool for me to plan my subject timetable?

You can plan your personal class timetable with EasyPlanner. You can preview your timetable with different subjects and check time clashes at a glance.

Q4: I am on academic probation, will that affect my subject registration?

Students on academic probation are required to take a reduced study load as determined by the departments during the probation period to help improve their academic performance.

Students on academic probation should complete the form 'Study Load for Students on Academic Probation' (Form AR150), indicate the proposed study plans and take initiatives to make appointments with the Academic Advisors within one week upon announcement of assessment results to finalize the subject selections in the ensuing semester. Departments will update their subject registration records accordingly and notify the students.

Students can submit the completed Form AR150 via eStudent > My Advisor function. In case a discussion could not be arranged within one week, Academic Advisors have the full discretion to decide the credits/subjects to be taken by the students.

Q5: Rules for accessing eStudent for subject registration

The subject registration system is designed to facilitate students to choose subjects according to their needs and aspirations, students can adjust their subject registration records during the Subject Registration Period, Adjustment Before Semester Commencement Period and Add/Drop Period. Students should not use any methods to gain an unfair advantage over other students, such as:

The University would closely monitor all web activities. Stricter measures to prevent the abuses of existing subject registration policies will be implemented when necessary.

Q6: When can I make changes to my subject registration records (add/drop/change subject components)?

You can adjust your subject registration records during the Subject Registration Period, Adjustment Before Semester Commencement Period and Add/Drop Period.

Q7: What is the Adjustment Before Semester Commencement Period? And what can I do during this period?

Similar to the Add/Drop period, you can make changes to your subject registration records, including adding & dropping of subjects and changing subject components. Add/Drop count will NOT be applied during this period.

Accessing eStudent Subject Registration Function and Registration Start Time

Q8: I cant log into eStudent. What should I do?

Please use Chrome browser for logging into eStudent.

Q9: Will my connection be automatically logged out if it is idle?

The eStudent System will be automatically logged out if it has been idle for 15 minutes.

10: I cannot login the Subject Registration function, the webpage keeps showing 'This function is not available...' What should I do?

Please close your existing browser first and open a new browser (i.e. Chrome). Please visit the eStudent website (www.polyu.edu.hk/student) and login with your NetID and NetPassword.

DO NOT bookmark any individual webpage under eStudent. Please login eStudent properly via www.polyu.edu.hk/student or direct URL https://www38.polyu.edu.hk/eStudent.

Q11: What is the earliest commencing time for subject registration and its scheduling rules?

In view of the large number of students at the University, each student will be assigned an earliest commencing time (i.e. start time) for each registration round in order to regulate the web traffic to ensure a smooth subject registration process for every student. The earliest commencing time governs the start date and time which students can register subjects online (via eStudent). Do give us your co-operation and DO NOT login the 'Subject Registration' function before your assigned time.

Your earliest commencing time (i.e. start time) to perform subject registration is assigned based on the normal duration of the programme enrolled and cohort year of your enrolment to the programme. For details, please refer to Schedules for Subject Registration section .

In view that the Add/Drop Period is intended for inevitable adjustment where necessary, the add/drop count mechanism is applied in Semester One and Two. Students whose add/drop counts have exceeded four will be given a relatively late start time in the next semester (excluding Summer Term).  The changes made to the teaching component groups of the registered subjects, however, will NOT be included in this total count. The add/drop count is not applicable to new students in their first semester of study.

Q12: How can I know my earliest commencing time for subject registration?

You can view your earliest commencing time when the information of subject registration is released at the following path:

                    eStudent > My Subject Registration > Personal Checklist

Q13: What are the operating hours of the online Subject Registration Function?

Operating hours of the subject registration system:

Subject Registration Period
*09:00 on the first day – 08:00 on the second day

System Re-opening Period
09:00 on the second day – 23:59 on the last day

Adjustment Before Semester Commencement Period
*09:00 on the first day – 23:59 on the last day

Add/Drop Period
*09:00 on the first day – 08:00 on the second last day

Add/Drop Period (last two days)
09:00 on the second last day – 23:59 on the last day 

* depending on the earliest commencing time assigned.

(24 hours a day, except from 03:00 to 03:30 on Sundays for system maintenance.)

Q14: Who are eligible for adding or dropping subjects?

All active students (except exchange-in students, subject-based students, outpost students and students enrolled in franchised programmes) who would like to make changes to their subject registration records can do so during the Subject Registration Period, Adjustment Before Semester Commencement Period and Add/Drop Period.

Add Subjects

Q15: I have failed some subjects and would like to retake them in the coming semester. What should I do?

You can retake a failed subject of the same subject code under the 'Retake Fail' tab page during the Subject Registration Period, Adjustment Before Semester Commencement Period and Add/Drop Period (subject to the retake limit and availability of subject vacancies). For retake limit, please refer to Q16.

Q16: Is there any limit on subject retake?

Students may only retake a subject which they have failed (i.e. Grade F or U or S). The number of retake of each subject is restricted to a maximum of two. The second retake of a failed subject requires the approval of the Faculty / School Board. Please refer to the Student Handbook for details. You may also seek advice from your programme offering department if you have any queries concerning your study.

Q17: Can I register a subject which is not in my programme curriculum for broadening purpose?

Students of Full-time programmes and students studying Part-time/Mixed-mode Undergraduate Degree programmes with General University Requirements (GUR) can take additional subjects outside curriculum during the last two days of the Add/Drop Period to broaden their knowledge as long as the maximum study load (normally 21 credits per semester) is not exceeded. 

Grades obtained from the additional subjects will only be counted towards your Grade Point Average (GPA) but not towards your GPA for award classification (AGPA).  Additional tuition fee will be charged for credit fee paying students.

Please refer to Q27 for searching subjects outside programme curriculum.

Q18: Is there any limit on the maximum number of credits that I can take in a semester?

The maximum study load in a semester is 21 credits.

Q19: I cannot add a subject from the Basic and Advanced Search which is on offer and in my award requirements. Why?

It is due to one of the following reasons:

  1. The subject group is not assigned to your programme in the semester.
  2. Service-Learning subjects which require pre-selection of students by the departments concerned are not available for online registration.
Q20: I cannot confirm my subject selection because of failure to meet the pre-requisite/co-requisite/exclusion requirement. What should I do?

You are not allowed to register a subject which you have not yet fulfilled its pre-requisite/co-requisite/exclusion requirement.  If you have special need of taking the subject, please seek advice from the subject offering department and your programme offering department.

Q21: I am a student of Higher Diploma (HD) programme, and would like to register CAR subjects with Chinese Reading/Writing (CR/CW) requirement. Can I register these subjects?

In view that CAR subjects with Chinese Reading/Writing (CR/CW) requirement are designed for Degree students to fulfill their graduation requirements. Students of HD programmes who wish to enroll in these subjects are welcome to register these subjects during the last two days of the Add/Drop Period, if study places are available.

Q22: What can I take to fulfill my free elective graduation requirement?

If you are required to take free electives for fulfilling the graduation requirements, you can register subjects from the subject pool 'Ug-Free Elective Pool (2012 Curriculum)'. In addition, you can take subjects from the CAR pool or other subjects (excluding Level-0 subjects and training subjects) for fulfilling the free elective requirement for graduation purpose.

Q23: My department has pre-assigned 'APSS1L01 Tomorrow's Leaders' to me, can I change to another LIPD subject?

Starting from Semester Two of 2017/18 academic year, a LIPD subject "MM1L01 Tango! Managing Self & Leading Others" will be available to students not belonging to Faculty of Business. If you have been pre-assigned with "APSS1L01 Tomorrow's Leaders", you can switch to take MM1L01 instead of APSS1L01 at eStudent during the Adjustment before Semester Commencement Period and Add/Drop Period.

Q24: I would like to take the Cantonese version of Chinese LCR subjects, how can I do?

From 2018/19 intake cohort, Undergraduate Degree and Higher Diploma students can choose Putonghua or Cantonese version of the Chinese Language and Communication Requirements (CLCR) subjects.

Students will be pre-assigned with Putonghua version of CLCR subjects. If you are interested in taking the Cantonese version, you can switch it at eStudent during the Adjustment before Semester Commencement Period & Add/Drop Period on a first-come-first-serve basis. Please click here for details.

Q25: I have selected not more than the limit of 21 credits, but why there is an error message stating that I have exceeded the maximum number of credits when I confirm my selection?

You cannot confirm your subject selection if the number of credits you have selected exceeds the maximum number of credits assigned by your programme offering department.  You can refer to the value as stated in the 'My Subject Shopping Cart' of Subject Registration function.  If you have special need of taking extra credits, please seek advice from your programme offering department.

Q26: I have selected subjects and pressed the 'confirm' button. How can I amend my subject registration records (e.g. add another subject)?

During the first day of the subject registration period, you are allowed to register subject(s) and confirm ONCE only, you should select ALL subjects before pressing 'Confirm' to submit your selection. This is to ensure that all students will have a fair chance to select their subjects as smoothly as possible without traffic jams.

If you have confirmed your selection of subjects successfully, you can only amend your subject registration records during the Re-opening Period, Adjustment Before Semester Commencement Period or Add/Drop Period.

Q27: How can I search the additional subjects outside curriculum?

Only those subjects with the subject group type as 'PS', 'University Wide' or 'University Wide-Ug' can be registered as additional subjects. You can check the subject details via eStudent > Information > Subject Search. The subject group type can be found in the 'Subject Group Details' block. Please refer to the 'Important Notice' on the same page for more details about the subject group type.

Students of Full-time programmes and students studying Part-time/Mixed-mode undergraduate degree programmes with General University Requirements (GUR) can register the additional subjects outside curriculum to broaden their perspective during the last two days of the Add/Drop Period via eStudent, subject to not exceeding the maximum credits allowed and the availability of vacancies.

Q28: How can I register additional Service-Learning subject(s) other than the one(s) specified by my department?

Undergraduate degree students can register additional Service-Learning subject(s) other than the one(s) specified by their departments during the last two days of the Add/Drop Period via eStudent, subject to not exceeding the maximum credits allowed and the availability of vacancies.

You can check the subject details via eStudent > Information > Subject Search > By Subject > Category > Ug Service-Learning first.  Only those subjects with the subject group type as 'PS', 'University Wide' or 'University Wide-Ug' can be registered as additional Service-Learning subjects.  The subject group type can be found in the 'Subject Group Details' block.

Q29: Why can't I take additional subjects outside curriculum, which are on offer in the semester?

You can only register the above subjects during the last two days of the Add/Drop Period via eStudent.

If you cannot take subjects outside curriculum, the subjects concerned are not offered as additional subjects by the subject offering departments or there are no vacancies.
Q30: I have registered subjects for the next semester and my eligibility to graduate has just been confirmed recently. Can I still register subject(s) in the next semester?

Students are required to graduate as soon as they satisfy the graduation requirements. Upon confirmation of eligibility to graduate or leaving the University, registration on subjects (including the follow-on term of consecutive subjects) in the following semester / Summer Term will be nullified and removed.

Q31: How can I check my registered subjects?

You can check the registered subjects at eStudent > My Profile > Study Information.

Q32: I can't add a SL/CAR subject when there are vacancies in the component level, what should I do?

If the subject which you would like to add is a SL/CAR subject, a random release function of subject vacancies of CAR and SL subjects has been introduced at eStudent.  When a student drops a subject in eStudent, the resultant vacancy will not be immediately available to others to add but only released after a random period of time.

If the subject you would like to register is full, you may indicate your wish in taking the over-subscribed subject via the Preferred Subject Indication function. Department will review the list after the subject registration and add/drop periods, and they will contact you for registration if subject quota is increased after reviewing the student demand.

Drop Subjects

Q33: Can I drop the subjects through Blackboard?

All amendments made to the subject registration records should be done through eStudent. Dropping of subjects through Blackboard will stop students from receiving reading materials of the subjects only but the subjects wont be removed from their registered subject list.

For enquiry on Blackboard, please contact IT HelpCentre at +852 2766 5900, or via WhatsApp/WeChat: 6577 9669, or create a support request in HelpCentre Online Tracking Service (HOTS) system.

Q34: Can I drop a subject after the Add/Drop Period?

You are not allowed to drop any subjects AFTER the Add/Drop Period.  If you have genuine reasons to do so, you have to apply for withdrawal of subject(s) in writing to your programme offering department and have their exceptional approval. A fee for withdrawal of subject will be charged and you are required to settle the tuition fee for the semester concerned as well. Please refer to Student Handbook (Section on Fees) for details.

Add/Drop Period

Q35: What can I do during the last two days of the Add/Drop Period?

For students studying Full-time programmes or Part-time/Mixed-mode Undergraduate Degree programmes with General University Requirements (GUR), they can register subjects outside the programme curriculum (Please refer to Q27 for searching subjects outside the programme curriculum.)

Q36: Is there any limit on accessing the subject registration function?

There is no limit for accessing the subject registration function during the Subject Registration Period, Adjustment Before Semester Commencement Period and Add/Drop Period.

In view that the Add/Drop Period is intended for inevitable adjustment where necessary, the add/drop count mechanism is applied in Semester One and Two. Students whose add/drop counts have exceeded four will be given a relatively late start time in the next semester (excluding Summer Term).  The changes made to the teaching component groups of the registered subjects, however, will NOT be included in this total count. The add/drop count is not applicable to new students in their first semester of study.

Q37: Can I register more credits than the maximum number of credits assigned by the programme offering department during the Add/Drop Period?

Yes. You can register more elective subjects than required during the Add/Drop Period if you wish to broaden your academic profiles as long as the maximum study load (i.e. normally 21 credits per semester) is not exceeded.


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