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Event News: Technical Seminar "Digitalization and Quality Management"

28 Nov 2020

The speaker Dr Albert Tsang described the big data analytics process and digital twin for achieving digitalization initiatives such as new business model formulation, problem detection and solving.

The speaker Dr Lotto Lai introduced the importance of Industry 4.0 and how it leads to the emergence of Quality 4.0. He also shared his point of view about how digitalization and data analytics enable Quality 4.0.

Panel Discussion with the Audience

Speakers and Organizing Committee

Webinar delivered via Zoom


  • The IET Hong Kong – Manufacturing and Industrial Engineering Section (MIES)


  • Department of Industrial and Systems Engineering (ISE), The Hong Kong Polytechnic University
  • Hong Kong Society for Quality
  • PolyU Miles Alumni Association Limited
  • The Hong Kong Institution of Engineers
  • Engineering, IVE


  • Dr Albert HC Tsang, Former Principal Lecturer, The Hong Kong Polytechnic University
    Dr Lotto KH Lai, Chairman of Hong Kong Society for Quality


Digitalization is the process of moving to a digital business. Increased digitalization has affected business activities including companies’ business models by enabling various new forms of collaboration between companies, leading to new product and service offerings, as well as new forms of company relationships with customers, employees and other stakeholders. At the same time, digitalization has put pressure on companies to reflect on their current strategy and explore new business opportunities systematically and at early stages.


Quality management is the act of overseeing all activities and tasks needed to ensure that an organization, product or service is consistently delivering value to customers. It consists of establishing and implementing the processes of quality planning, quality control and assurance, as well as quality improvement. Quality management helps companies to achieve sustainable performance excellence. Digitalization brings new challenges and opportunities to quality management. This seminar has invited experts to share their professional knowledge in digitalization and quality management with applications.

To share the professional knowledge and inspire transformation in industries, experts was invited to share the latest digitalization technologies such as IoT, cloud computing, data analytics and visualization for quality management in manufacturing and various industries. The speakers had a discussion with the audience after their presentations.


Topics Event
Department of Industrial and Systems Engineering

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