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IoT Data Provisioning and Data Visualization Service

Service Description

The Internet of Things (IoT) is a rapidly evolving and expanding collection of diverse devices and wearables that interact with the edge devices as well as Cloud applications. With IoTs data integration and growth in computing and storage capabilities on Cloud, the barriers to achieve real time monitoring and tracking on environment and activities become much lower to allow such application to expand to higher education campus.

A shared IoT infrastructure is established with the components to facilitate the adoption of IoT technologies in research projects and administrative operation of the University:

  • A private LoRaWan network infrastructure covering the open areas of the campus
  • A data collection and provisioning infrastructure for collecting telemetry data from edge devices irrespective of the location of the devices and provisioning the collected data to external database
  • A data visualization platform for users to analyse the collected data with dashboards
  • Near-to-realtime alert can be generated based on anomalies detected from edge devices
  • Edge devices can be controlled via the IoT infrastructure to perform corresponding actions based on the telemetry data or open data

There are some use cases showing how departments leverage the IoT infrastructure and related services to achieve their operational need or research project objectives.

Eligible service requestor


Service hours and availability

  • Service available hours: Office hours

Access to the service

Training & resources


Service level

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

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