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Service Description

The University has adopted a Learning Management System (LMS) named Blackboard which internally known as LEARN@PolyU (理學網) as the common online leaning platform. LEARN@PolyU allows teaching staff and course administrators to create and manage interactive online learning content. A full range of IT supports on course content development and integration, server administration and account management are provided to teaching staff and course administrators for the operation of LEARN@PolyU.


Conduct Online Teaching with Blackboard Collaborate/ MS Teams

To cope with the increasing demand in conducting online teaching sessions, teaching staff can leverage Blackboard Collaborate to conduct online lectures and interact with students using features such as video and/or audio chat, whiteboard, file and application sharing, breakout group, text chat, interactive polling, etc.

Alternatively, Microsoft Teams, available in Office 365, can also be used by lecturers to conduct online teaching activities. MS Teams provides chat-based workspace for teachers and students to hold discussions, share documents and screens, etc.

Zoom has been integrated and enabled for use in both Blackboard Collaborate and MS Teams to conduct synchronous online teaching delivery.


Using Video Content Management System for Online Teaching and Learning

Staff and students can leverage Video Content Management System (also called VCMS/ uRewind/ Panopto) for online teaching and learning activities. VCMS enables lecture capture, video streaming, live broadcast and lab recording in support of flipped classroom, distance learning, virtual classroom, MOOC (Massive Open Online Course), etc. Teaching staff can capture their lectures for online review by students at any time using any device. For details, please visit the following user guide and video tutorial.

Eligible service requestor


Training & resources

[Online Learning Platform]


[Video Content Management System]

Service level

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

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