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Phasing-Out of PolyU Connect Password – Schedule for Existing Students

As announced in our last issue, the separate password for accessing the PolyU Connect Email Service as well as the related collaboration tools (OneDrive for Business, Skype for Business, Office ProPlus and etc.) will be phased-out. Students will be able to use the NetPassword that they use for accessing other University central IT facilities to access the services.

Implementation Schedule

The implementation schedule for different groups of students is as below:

Batch	Student Group	Schedule
1	Student ID number beginning with ‘18’ (e.g. 18xxxxxxx)	30 Aug 2018 (Thur) 8:00am [Completed]
2	Students ID number beginning with ‘17’ (e.g. 17xxxxxxx)	11 Oct 2018 (Thur) 8:00am
3	Student ID number beginning with ‘16’ (e.g. 16xxxxxxx)	25 Oct 2018 (Thur) 8:00am
4	Student ID number beginning with ‘15’ (e.g. 15xxxxxxx) Any other students	8 Nov 2018 (Thur) 8:00am

Meanwhile, students who wish to use their NetPassword now to access the PolyU Connect Email and related services may submit your request here. The change will take effect within 1 hour.

For enquiries or assistance, please contact the IT HelpCentre (Tel: 2766 5900, WhatsApp/WeChat: 6577 9669).

Toby Chan
Manager (Systems Infrastructure Services)