Service Description
The PolyU generative AI application is solely for PolyU staff and students to use for teaching and learning, research, and work-related activities only.
GenAI tools include a wide range of AI models, such as text and image reasoning services and text-/image-to-image services running on the public cloud. Access requires successful authentication using your staff or student NetID.
Eligible Service Requestor
Staff and Students
Access to the Service
Training & Resources
Policies
Service Level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
