ServicePhone No.Location

Service Hours

Mon - FriSatSun & Public Holidays
Reception Counter 2766 4566 ZS501, 5/F 09:00 -17:35  Closed Closed

HelpCentre and Hotline Service

2766 5900

M201, LKS Tower 

08:30 - 19:00

09:00 - 12:00 Closed
Classroom AV/IT Facilities Support 2766 6302 P108 08:15 - 21:30 08:15 - 17:00 Closed
Student Computer Centre 2766 5948 3/F, LKS Tower  08:30 - 23:30 09:00 - 23:30 09:00 - 23:30
4/F, LKS Tower  08:30 - 23:30 09:00 - 23:30 Closed
Central Computer Systems 2766 5945-6 P404, ZS401

The computer systems are in operation on a 24-hour basis.

Computer Equipment Maintenance 2601 6466 / 09:00 - 12:45
14:00 - 17:30
09:00 - 12:30 Closed

 

WhatsApp/ WeChat our IT HelpCentre

whatsapp 30 wechat 30 6577 9669

Our WhatsApp/ WeChat service provides PolyU users a responsive and supportive channel for general enquiry on using IT services.

WhatsApp/ WeChat Operation Hours:
(Mon – Fri)  8:30 – 19:00, (Sat) 9:00 - 12:00
Enquiry received after WhatsApp/ WeChat Operation Hours will be responded on next service day.
The turnaround time for a response to an enquiry will be up to 2 hours.

If you need a more indepth enquiry or further support, please:

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