Information Design Lecture — From Theory to Tooling: Developing and Deploying Inclusive Design Practices

Andrea Wong has spent the last decade at Google, leading user experience research (UXR) from Silicon Valley to New York City. Most recently, she focused on Google Searchbox/Suggest, the autosuggest feature you see while searching. In her various roles at Google, Andrea was the lead UXR for new teams dedicated to Product Inclusion, including News, Maps, and ChromeOS/Chromebooks. Notably, Andrea has built research infrastructure and practices at Google now used globally by thousands, trained hundreds on building inclusive products and has led foundational studies focused on underrepresented populations. She has given talks on UXR practices worldwide, sharing the stage with notable speakers like Michelle Obama. Beyond her work at Google, Andrea has consulted for startups and non-profits across the U.S., Hong Kong, and China. She has contributed as a UX mentor at IndieBio, a Learning Fellow at The Masie Center, and a pro-bono advisor to non-profits. Her previous experience includes advising multinationals on China corporate communications, running a lifestyle media platform, and crafting content for a social gaming startup featured in the Apple App Store. Andrea holds a B.A. in Psychology from Skidmore College and an M.S. in Human Factors in Information Design from Bentley University.