In view of the recent upsurge of COVID-19, various modes of counselling appointment can be chosen.

  1. Face-to-face

Service hours: 9:00am – 7:00pm (Monday to Friday)
                        9:00am – 12:00pm (Saturday)

  1. Video by various online platforms
  2. Phone

* Please indicate the mode chosen when you make the counselling appointment

For non-office-hour support, please call PolyU-LINE: (852) 8100-1583

Service hours: 

Days  Service Hours
 Monday to Friday 00:00 to 09:00 and 
19:00 to 00:00
 Saturday  00:00 to 09:00 and 
12:00 to 00:00
 Sunday and public holidays 24 hours round the clock

Students in need can make counselling appointment through the below ways:

  1. Walk-in: Reception counter at QT308, Core T
  2. Phone-in: (852) 2766 6800
  3. Online: LoginPOSS system
  4. Email:This email address is being protected from spambots. You need JavaScript enabled to view it.

In the meantime, please stay vigilant and healthy!