New Online Chat/Video Counselling Support Service by using Microsoft Teams platform are now available with details as follows:

Service Hours:

  • 2 sessions per day (Monday to Friday)
  • Morning session: 11:00 to 12:00; Afternoon session: 16:00 to 17:00


  1.  Login the POSS system (
  2.  Click on “Student Advising”
  3.  Click on “Online Chat Service for PolyU Students” and follow the instructions