The PolyU Desktop Management System (PUDMS) helps streamline software installation, updates, license compliance, and security updates for all PolyU domain-joined desktops and notebooks.
Key benefits of ensuring desktop / notebook devices are covered under PUDMS:
- Automated software updates:
Automatically delivers the latest software updates and security patches to your office desktop and notebook, ensuring you benefit from new functions and features in the latest versions / releases, with security vulnerabilities patched in a timely manner.
- Test and verified software source for installation support:
Staff can request and install approved software applications directly through PUDMS, ensuring license compliance and minimizing the risks of downloading software from unsolicited Internet sources.
- Remote support:
IT staff can remotely troubleshoot and resolve issues — upon your permission — if the device is joined to PUDMS, speeding up problem resolution and minimizing disruption.
Best practices
- Do not download and install software from unsolicited Internet sources, which may compromise security and violate University policies.
- Periodically bring the University-issued notebook back to campus and connect it to the network to allow PUDMS to refresh your software and keep security patches and releases up to date.
For more information about registering your device with the PolyU Desktop Management System and best practices for software management, please visit the ITS website or contact the IT HelpCentre via the IT Online ServiceDesk.
