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Service Description

The PolyU URL Shortener is a URL shortening tool dedicated for web addresses under the PolyU domain (‘’) and PolyU Office 365 (O365) including URLs of SharePoint Sites, OneDrive documents, Microsoft Forms and other O365 services provided by PolyU. With this service, the shortened URLs with the prefix ‘’ can be created.

As such, the shortened URLs can be used in promotional and marketing materials, social media, etc. to make them easier to remember, facilitate sharing, increase click through rate, etc.

Eligible service requestor


Access to the service

Training & resources

Service level

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

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