Service Description
'PolyU Staff Mobile App' allows PolyU staff to instantly receive news and notices from departments and faculties. It also allows you to easily access common services from HRO, FO, UHS, and ITS.
Department administrators can leverage this channel to distribute news and notices for staff.
Eligible Service Requestor
Departments
Access to the Service
[Download the mobile application ‘PolyU Staff Mobile App']
Option 1: 
Option 2: Via 'App Centre' of mobile application 'PolyU Staff Mobile App' (check out the user guide)
[Contents authoring and publishing News & Notices]
Eligible staff can create and publish content through Enterprise Web Content Management System (EWCMS)
Training & Resources
[Contact IT HelpCentre for enquiry/ support]
System Maintenance Schedule
To improve our service, we regularly provide service updates and maintenance to these services. During these periods, the services may be temporarily unavailable. We apologize for any inconvenience.
Regular schedule
- Friday: From 12:30 To 14:00 (HKT)
- Saturday: From 18:00 To 19:30 (HKT)
Service Level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
