Service Description
The PolyU generative AI application is solely for PolyU staff and students to use for teaching and learning, research, and work-related activities only.
Our services include intelligent chatbots, professional writing, text summarization, language translation, code generation, and intelligent search powered by ChatGPT and M365 Copilot Chat. We also offer inference chat services using a growing selection of large language models, including proprietary models such as Google Gemini and Alibaba Tongyi Qianwen, as well as open-source models like Meta Llama, Mistral AI Mixtral, DeepSeek, Hunyuan, Flux, Stable Diffusion, Doubao, and more.
Eligible Service Requestor
Staff and Students
Access to the service
Training & Resources
Policies
Service Level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
