Service Description
PolyU Form Service provides an easy-to-use, full-featured web-based tool for registered form administrators of departments to create and manage e-forms for collecting essential information from targeted user group(s) in support of administration activities (e.g. online registration forms for workshops & seminars, and other types of events).
Eligible service requestor
N/A
Access to the service
- It is a self-help service. Staff can access the PFS and PFS 2.0 platforms via the link below
- [PFS 2.0]: https://www.polyu.edu.hk/pfs2/admin
- [PFS]: https://www.polyu.edu.hk/pfs/admin
Training and resources
Policies
Service level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
