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Service Description

This service provides a shared facilities access control platform i.e. Common Access Management System (CAMS) for departmental administrators to manage the physical access control of the facilities and office areas under their purview. With the facilities access control platform, departmental administrators can have flexible control over who and when is allowed to enter a location at a higher security level. This platform also allows the Facilities Management Office to oversee physical security of the campus areas.

Eligible service requestor

N/A

Access to the service

  • N/A

Service level

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

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