Skip to main content Start main content

Network Infrastructure Support Service for Renovation Project

Service Description

Departments may renovate their offices to meet new business requirements that align with the university strategies. We provide the following network infrastructure support:

  • Consultancy support service for network infrastructure provision - how fixed network outlets or Wi-Fi access points should be installed in the renovation area to facilitate the operations
  • Provision of fixed network outlets / Wi-Fi access points - procurement and implementation of the network equipment for provisioning fixed network outlets / Wi-Fi service in the renovation area
  • Provision of IP telephony service - installation of IP telephony service at the renovation area

Eligible service requestor

Departmental CLO

Access to the service

Training & resources




Service level

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

Your browser is not the latest version. If you continue to browse our website, Some pages may not function properly.

You are recommended to upgrade to a newer version or switch to a different browser. A list of the web browsers that we support can be found here