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Service Description

‘Federated Login for HKAF’ service allows staff and students of member institutions of Hong Kong Access Federation (HKAF) to use their institutional credentials to seamlessly access a wide range of services and resources provided by education institutions all over the world in a controlled and trusted setup.

PolyU is a member of the HKAF which enables our staff and students to use their NetID and NetPassword as an authentication to access services and resources from other joined institutions in Hong Kong and around the world for teaching, learning and research activities via HKAF.

With this service, faculties and departments can extend the use of their applications /services to staff and students of other institutions easily and without extra efforts on managing enormous accounts.

Currently, some service provider (SP) applications have been successfully integrated into HKAF and are available for use. Click here for more details.

The Service is deployed in accordance with HKAF’s policy and encompassing rules and guidelines, which have been laid down by HKAF, for accessing services of Service Providers connected to HKAF. For details, please refer to HKAF website (

Interested faculties or departments are welcome to contact IT HelpCentre for assistance.

Eligible service requestor


Access to the service

Training & resources

  • N/A

Service level

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

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