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Service Description

PolyU has over 100 lecture theatres and general teaching rooms. While all are equipped with essential audio-visual equipment and network connections, the AV/IT facilities in each room may be slightly different to serve different teaching purposes.

When searching for a classroom, users may wish to check the facilities first before making a reservation. With the “AV/IT Teaching Facilities Search” website, users can check out the full list of AV/IT equipment together with the floor plan and photo(s) of the selected room without physically visiting it. A 360-degree preview of the environment is also available for some teaching venues via the website.

Eligible service requestor


Access to the service

Training & resources

  • N/A

Service level

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

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