Service Description
PolyU has over 100 lecture theatres and general teaching rooms. While all are equipped with essential audio-visual equipment and network connections, the AV/IT facilities in each room may be slightly different to serve different teaching purposes.
When searching for a classroom, users may wish to check the facilities first before making a reservation. With the “AV/IT Teaching Facilities Search” website, users can check out the full list of AV/IT equipment together with the floor plan and photo(s) of the selected room without physically visiting it. A 360-degree preview of the environment is also available for some teaching venues via the website.
Eligible service requestor
Staff
Access to the service
- “AV/IT Teaching Facilities Search” website
- General support on classroom AV/IT facilities: Click here for service number and service hours
Training & resources
- N/A
Service level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
