Service Description
University Central Web Hosting service offers a range of standardized hosting solutions for centrally managed websites on the Linux Docker platform (OKD). Department users and developers can securely upload site content by logging in with their credentials to access designated sections of their websites. This hosting infrastructure includes daily backups, compliance with security standards, Web Application Firewall (WAF) protection, and support for multi-domain websites. Website performance and traffic are continuously monitored to ensure optimal quality and reliability.
Eligible Service Requestor
N/A
Access to the Service
- Please request the service via IT HelpCentre at 27665900 or email to UWIP Admin [ITS]
Training & Resources
Policies
Service Level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
