Service Description
The University Cloud service (UCS) offers departments a secure server hosting platform within a virtual environment. It functions as a flexible rental model, enabling departments to lease virtual servers from ITS—potentially at a more economical rate than procuring and maintaining their own infrastructure.
The UCS delivers Virtual Machine (VM) and Container rentals, along with Network Share Folder (NSF) expansions. Hosted in the University's Data Centre, it provides essential computing resources—including compute power, storage, and networking—to support your applications. With UCS, you can easily deploy, manage, and operate your applications while integrating PolyU-specific features, such as PolyU Single Sign-On (PolyU-SSO), the use of the PolyU domain (polyu.edu.hk) for your application web URLs, and PolyU email addresses.
Eligible Service Requestor
Staff, Departments
Access to the Service
Please reach out to cloudrent@polyu.edu.hk for service enquiries.
Training & Resources
Policies
Service Level
All user requests are classified as level 1 to 3 depending on their impact and urgency.
- Level 1 – User Request Resolution Time: 1 day
- Level 2 – User Request Resolution Time: 3 days
- Level 3 – User Request Resolution Time: 5 days
