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Reminder for switching over to new VPN service for staff

18 May 2021

Network and Wifi

To: All Staff

 

This email serves as a kind reminder.

As communicated in April, the existing Pulse Secure VPN service is going to be retired on 28 May 2021. If you have not yet switched over to the New VPN Service, please act now.

You can follow the procedures in the user operation guide from the following link to download and install the Microsoft Authenticator Mobile App and new VPN client software (Global Protect VPN client software) before using the new VPN service.

Click here for the operation guide for Staff VPN

Should you need further information, please contact the IT HelpCentre at 2766-5900.



Research Units Information Technology Services Office

Press Contacts

IT HelpCentre

ITS

  • (Hotline) 2766 5900 / (WhatsApp/WeChat) 6577 9669

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