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Blackboard Ultra workshops for instructors

Blackboard Ultra and Zoom have become integral platforms for facilitating educational activities. To enhance your teaching and content preparation, we are excited to showcase the latest features of these tools.

New features unlocked in Zoom

Recently, Zoom has released two important updates that are especially critical for teaching and learning purposes.

Stay vigilant against online scams and risks

With the rise of digital transactions and interactions becoming the norm, it is of utmost importance to be aware of the potential risks that come with them. We focus on the critical topic of defending against various types of online scams, ensuring your safety and security when using social media.

Experience ITS Virtual Assistant

We have transit from rule-based Virtual Assistant with keyword search to leveraging Tongyi Qianwen large language model with Retriever Augmented Generation (RAG) for completion responses, leveraging published content on ITS website and shared document.

April CLO Meeting

The Departmental Computer Liaison Officers (CLOs) are routinely updated by ITS on the most recent advancements in central IT services and technology trends.

URFMS – booking and use of department lab equipment by students

A new feature is brought to the URFMS in April 2024 - the 'non-billable' instrument. This feature allows department students to leverage URFMS to book labs equipment directly, without the need to specify a research funding source or cost center code.

New large language models on PolyU's GenAI app

We are excited to share our latest additions to the PolyU GenAI app - Qwen-72B-Chat and Mixtral-8x7B-Instruct-v0.1. These new open-source, large language models will be available to all PolyU staff and students to carry out inference chat commencing 1 April 2024.

Self-registration kiosks at the campus Optometry Clinic

Since January, two self-registration kiosks have been provisioned at the on-campus Optometry Clinic. Visitors can check in for their prior online appointment bookings and make payments without the need to queue up at the registration desk.

Security uplift for remote connection to dept research servers from outside campus

In an effort to bolster security measures for remote access to department research servers hosted on the University Data Center, we will be enabling the remote device profile check feature on Research VPN service for all new and existing Research VPN users, starting from 5 April 2024.

Tips on handling phishing emails

Phishing is a type of social engineering attacks commonly used to steal users' personal data, such as login credentials, credit card information, and phone numbers.