We are excited to welcome students to PolyU! To help you get started and make the most of our IT services, we have prepared an orientation video. This video is designed to guide you through essential IT resources and tools available to support your studies.
What’s Covered in the Orientation Video?
- What is NetID
- Using PolyU Connect Email & O365
- Introduction to eStudent
- Basic Use of LEARN@PolyU
- Accessing Campus Wi-Fi
- Student Computer Centre
- IT HelpCentre
How to Access the Orientation Video?
The video is available online and can be watched at your convenience. Below are three links with the same content but different subtitles. Click the one that suits you best to get started:
Additional Resources
For further details, you may also refer to the following useful links:
- IT Services for New Students
- IT Services for Students
- Student Handbook on IT Facilities and Services
If you have any questions or need assistance, our IT HelpCentre is here to support you. You can reach us through the following channels:
- Call our Hotline at 2766 5900
- Text us via WhatsApp/WeChat at 6577 9669
- Submit your help request via the IT Online ServiceDesk
- Visit Room M201, Li Ka Shing Tower (Block M)
We encourage you to familiarize yourself with the available IT services and resources. Wishing you a successful start to your studies at PolyU!
