A new school year has just started, a wide range of IT facilities and services is made available to support your study at PolyU. Please check this out.
To get started, watch the following videos:
- Short introductory animated video
- Introduction to PolyU IT Services video (Access by PolyU Connect account only)
Orientation Workshops
Three identical sessions of ITS orientation workshop will be held online on 5, 7 and 9 September. Topics cover NetID, PolyU Connect Email & O365, eStudent and Online Learning Tools (LEARN@PolyU, MS Teams and Zoom).
| Date & Time | Language | Details & Registration |
|---|---|---|
| 12:30PM – 1:15PM, 5 Sep (Mon) | Cantonese | Click here |
| 2:30PM – 3:15PM, 7 Sep (Wed) | English | Click here |
| 2:30PM – 3:15PM, 9 Sep (Fri) | English | Click here |
*Please use PolyU Connect account to register for the workshop
ITS Website and Handbook on IT Facilities and Services
‘IT Services for Students’ and the Student Handbook on IT Facilities and Services on ITS website are two important tools that help you locate the IT-related information on teaching and learning, research support technology, network, communication and collaboration, cyber security and etc.
In addition, a FAQ webpage ‘Orientation to new students’ has been launched with essential IT information that helps you take full advantage of your study.
Monthly e-Newsletter – ‘Get Connected’
Our monthly e-Newsletter, ‘Get Connected’, will be sent to your PolyU Connect email directly. Each issue we will bring you the latest development on University IT facilities and services, practical IT tips and upcoming IT training and etc. Always subscribe our emails so that you will not miss any important news from us.
ITS Instagram, Facebook & YouTube
Don’t forget to like / follow us on social media channels (Instagram, Facebook and YouTube) to get the coolest news and updates on the University IT services, smart IT tips, etc.
Contact IT HelpCentre if You Need Help
Come across difficulties when using the University IT services and need a helping hand? Our IT HelpCentre is always here to support you. You can reach us via the following channels:
- Call our Hotline at 2766 5900
- Text us via WhatsApp/ WeChat at 6577 9669
- Submit your help request via the IT Online ServiceDesk (https://www.polyu.edu.hk/itservicedesk)
- Visit our HelpCentre directly at Room M201 of Li Ka Shing Tower (Block M)
We hope you enjoy your study at PolyU!
