Student Handbook
Last Update: August 2022
- Table of Contents
- 01. About ITS
- 02. PolyU NetID – Your Key to Central IT Facilities & Services
- 03. Learning and Teaching Technology
- 04. Research Support Services
- 05. Network Infrastructure Services
- 06. Communication and Collaborative Services
- 07. End User Support Services
- 08. University File Services
- 09. Web Publishing Services
- 10. Cyber Security and Management Services
- 11. User Communication Services
- 12. Training Services
- Appendix A: Computer Hardware and Software Configuration in the Student Computer Centre
- Appendix B: Rules for Student Computer Centre Users
- Download full content of Student Handbook on IT Facilities & Services
Staff Handbook
Last Update: August 2022
- Table of Contents
- 01. About ITS
- 02. PolyU NetID – Your Key to Central IT Facilities & Services
- 03. Learning and Teaching Technology
- 04. Research Support Services
- 05. Network Infrastructure Services
- 06. Communication and Collaborative Services
- 07. End User Support Services
- 08. IT Asset Management
- 09. University File Services
- 10. Web Publishing Services
- 11. University Cloud Services
- 12. Business Process Automation Services
- 13. Cyber Security and Management Services
- 14. User Communication Services
- 15. Training Services
- Appendix A: Computer Hardware and Software Configuration in the Student Computer Centre
- Appendix B: Rules for Student Computer Centre Users
- Appendix C: Student Computer Centre Class Booking Policy
- Appendix D: Summary of Software Licence Arrangements
- Appendix E: Procedures and Regulations for the Loan of Software
- Download full content of Staff Handbook on IT Facilities & Services
