Skip to main content Start main content

Service Description

As an irresistible trend that more events and activities are held online, a range of video conferencing tools and applications have been introduced for faculty, staff, and administrators to conduct one-to-one and one-to-many audio and video communications such as large scale meetings, conferences over the Internet:

  • Microsoft Teams Meeting (up to 1,000 participants)
  • Microsoft Teams Live Event (up to 10,000 participants)
  • Zoom (up to 300 participants)

For support and details, please contact IT HelpCentre.

Eligible service requestor


Access to the service

  • Please request the service via IT HelpCentre at 2766 5900.

Service level

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days

Your browser is not the latest version. If you continue to browse our website, Some pages may not function properly.

You are recommended to upgrade to a newer version or switch to a different browser. A list of the web browsers that we support can be found here