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Service Description

'PolyU Staff Mobile App' allows PolyU staff to instantly receive news and notices from departments and faculties. It also allows you to easily access common services from HRO, FO, UHS, and ITS.

Department administrators can leverage this channel to distribute news and notices for staff.

Eligible service requestor

Departments

Access to the service

[Download the mobile application PolyU Staff Mobile App']

Option 1: Appstore Playstore

Option 2: Via 'App Centre' of mobile application 'PolyU Staff Mobile App' (check out the user guide)

 

[Contents authoring and publishing News & Notices]

Eligible staff can create and publish content through Enterprise Web Content Management System (EWCMS)

Training & resources

Service level

All user requests are classified as level 1 to 3 depending on their impact and urgency.

  • Level 1 – User Request Resolution Time: 1 day
  • Level 2 – User Request Resolution Time: 3 days
  • Level 3 – User Request Resolution Time: 5 days
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