| Elements |
Indicators (Maximum allowance) |
| Registration |
Commences within 8 minutes of arrival |
| Clinical service |
Commences within 15 minutes of the appointed time |
| Collection of spectacles |
In-house edging service:
Within 30 minutes (depends on the availability of lenses and frames)
Standard order :
Within 5 working days
Special order :
Within 21 working days |
