Newsflash of the School of Hotel & Tourism Management
PUBLICATIONS

Back, K.J. and Lee, J.S. (2009). Country Club Members' Perceptions of Value, Image Congruence, and Switching Costs: An Exploratory Study of Country Club Members' Loyalty. Journal of Hospitality & Tourism Research, 33(4), 528-542.

Chan, E.S.W. and Lam, L. (2009). Understanding Attributes Affecting Selection of Private Kitchens. International Journal of Contemporary Hospitality Management,
21(7)
, 854-875.

Huang, J. and Hsu, C.H.C. (2009). Interaction among Fellow Cruise Passengers: Diverse Experiences and Impacts. Journal of Travel & Tourism Marketing, 26(5/6), 547-567.

Ladkin, A. and Weber, K. (2009). Tourism and Hospitality Academics: Career Profiles and Strategies. Journal of Teaching in Travel & Tourism, 8(4), 373-394.

Law, R. and Kua, T. (2009). Analyzing the Quality of E-mail Responses of Leading Hotels of the World to Customer Enquiries. Journal of Quality Assurance in Hospitality and Tourism, 10(3), 175-193.

Law, R., Leung, R. and Buhalis, D. (2009). Information Technology Applications in Hospitality and Tourism: A Review of Publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26(5/6), 599-623.

Okumus, F., Wong, K.K.F. and Altinay, L. (2009). Are We Teaching Strategic Management Right? Journal of Teaching in Travel & Tourism, 8(4), 329-350.

Tsai, H. (2009). Star-Rated Hotel Productivity in China: A Provincial Analysis Using the DEA Cross-Efficiency Evaluation Approach. Journal of China Tourism Research, 5(3), 243-258.

Tsai, H., Song, H.Y. and Wong, K.K.F. (2009). Tourism and Hotel Competitiveness Research. Journal of Travel & Tourism Marketing, 26(5/6), 522-546.

Zhang, H.Q., Li, M.M. and Xiao, H.G. (2009). Tourism Recovery Strategies and their Implications: A Multiple Case Study Approach. Journal of China Tourism Research,
5(3)
, 273-286.

Zhang, H.Q., Yan Q. and Li, Y.P. (2009). Understanding the Mechanism of Zero-Commission Chinese Outbound Package Tours: Evidence from Case Studies. International Journal of Contemporary Hospitality Management, 21(6), 713-733.