- Rental period: From 1 September 2025 up to 18 July 2026.
- Rental fee: Free of charge.
Step 1: Apply Online
- Login to the 🔗Locker System starting 1 September 2025 at 10:00 AM.
- Lockers are assigned on a first-come, first-served basis.
Step 2: Choose & Confirm
- Select your preferred locker location and row.
- Carefully read the locker regulations and indicate your acceptance before submitting.
Step 3: Check Your Assignment
- After receiving the email titled "Locker Application Result", log in to the 🔗Locker System to view your assigned locker number.
Step 4: Submit Your Padlock
If your application is successful:
- Prepare your padlock.
- Submit it in person to the 📍Information Counter at P202, Podium (Entrance at Core P) within 7 days of receiving the confirmation email.
- Hand the padlock to the duty staff.
- A label with your locker number will be attached to your padlock.
Step 5: Locker Activation
- You may begin using your locker on the 6th working day after submitting your padlock.
- No further reminders will be issued.
Note: Saturdays are not counted as working days.
Example: If you submit your padlock on 2 September 2025, it will be placed in your locker on or before 9 September 2025, and you may begin using it from 10 September 2025.
Step 6: Deadline for Padlock Submission
- If you do not submit your padlock within 28 days of receiving the confirmation email, your locker will be released for other students.
- Full-time & Part-time students are eligible for applying for one locker, subject to availability.
- Students studying programmes offered by College of Professional & Continuing Education (CPCE) are not eligible to apply.
Students who have their student status changed are required to report to information counter as soon as possible. Early return of locker is required in case of:
- Graduation or completion of study
- Termination of study
- Deferment of study
- Withdrawal of study
- Change of Academic Programme
Those users have to vacate their lockers and remove their padlocks as soon as possible within one month. Failing that, CFSO will take follow-up action as listed in the regulations.
Students should comply with regulations governing the use of lockers.
Lockers located inside buildings will be subject to the 📆 Opening Hours of the buildings as announced by The Campus Facilities and Sustainability Office (CFSO). In general, the opening hours of buildings are as follows (subject to change by CFSO):
Monday – Friday: 7.00am – 11.00pm
Saturday: 7.00am – 7.00pm
Sunday & Public holidays: Closed
Students should inform information counter or CFSO through sending an email to ✉ Campus-locker.info@polyu.edu.hk or via 🔗 https://forms.office.com/r/Gx8dh3sTsH if they have vacated their lockers for returning to information counter before 18 July 2026.
1. What should I do if I forget my locker number?
You can retrieve your assigned locker number and location by logging into the 🔗 Locker Rental System.
2. How can I identify the location of my locker?
Locker numbers follow this format: AB12345
- AB – Wing/Core/Block
- 1 – Floor number
- 2345 – Individual locker ID
This format helps you easily locate your locker.
3. What type of padlock should I use?
We recommend using a high-quality steel padlock with a base width of 35–40 mm.
Please avoid using combination locks or other non-standard padlocks, as they are not recommended for security and compatibility reasons.
4. Can I extend my locker rental period?
Unfortunately, locker rental extensions are not available.
All users must vacate and unlock their lockers on or before the designated deadline.
5. What should I do if my locker is damaged?
Please visit the 📍Information Counter at P202, Podium Level (Entrance at Core P) in person for assistance. Our staff will help assess the issue and provide support.
6. What if I lose my locker key or my padlock malfunctions?
Bring a replacement padlock and visit the 📍Information Counter at P202, Podium Level (Entrance at Core P) in person.
You may begin using the locker three working days after submitting your application and new padlock.
Please note: No further reminders will be issued.
7. What should I do if someone else is using my assigned locker?
First, double-check your locker number to ensure accuracy. (Refer to Q1, 🔗 Locker Rental System)
If the locker is indeed assigned to you, bring your padlock and visit the Information Counter at Room P202, Podium Level (Entrance at Core P) in person for assistance.
