School of Optometry


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Home > Optometry Clinic Patients > The Optometry Clinic at PolyU > Performance Pledge

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Performance Pledge

Elements Indicators (Maximum allowance)
Registration Commences within 8 minutes of arrival
Clinical service Commences within 15 minutes of the appointed time
Collection of spectacles In-house edging service:
Within 30 minutes (depends on the availability of lenses and frames)

Standard order :
Within 5 working days

Special order :
Within 21 working days

 

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