March 2023

Volume 24, Issue 1

Newsletter of School of Hotel & Tourism Management
The Hong Kong Polytechnic University

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CONFERENCES/SEMINARS/WORKSHOPS

Professor Kaye Chon and 6 Ph.D. students, namely Mr Wilson Au, Ms Danting Cai, Ms Fiona Chi, Mr Haipeng Ji, Ms Danni Wang and Ms Pin Yi, attended the 28th Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism in California, USA on 5-7 January 2023.

Professor Chon participated in the panel session "Meet the Editors: Tips for Successful Journal Publishing".
Mr Au presented a co-authored paper "The Smartness Paradox and the Privacy Paradox in Tourist's Perceived Value of Smart Travel Experiences: An Application of Complexity Theory".
Ms Cai presented a co-authored paper entitled "Exploring Restaurant Review Manipulation: Causes, Behaviors, and Responses from A Tripartite Perspective".
Ms Chi presented a co-authored paper entitled "Viewer's Real-Time Emotional Response to Live Streamer's Narratives in Tourism Live Streaming".
Mr Ji and Ms Cai presented a co-authored paper entitled "What Drives Consumers to Post More Visual Contents in Online Reviews? Big Data Evidence from Restaurant Reviews".
Ms Wang presented co-authored papers entitled "An Empirical Study on the School-To-Work Transition of Tourism and Hospitality Students" and "Evaluation of Hotel Cleanliness from a Five-Sense Perspective under the Stimulus-Organism-Response Model".
Ms Yi presented a co-authored paper entitled "Resource Integration Practices for Value Co-Creation in Trade Shows: A Service Ecosystem Perspective".

Professor Haiyan Song spoke on the topic "China Outbound Tourism to Asia Pacific" at the Chinese Tourists 2023 webinar on 24 January.

The SHTM's Food and Wine Academy organised several workshops, including the following:

Ms Catherine Delaunay, Wine Maker, Les Jamelles and Mr Olivier Hui-Bon-Hoa, Regional Asia Director, Badet Clement introduced Les Jamelles from Southern France, and talked about the winery's popular single varietal wines at the workshop "Discover the Magic of Grape Varietals with Les Jamelles Wines" on 7 February 2023.

Ms Sylvaine Siu, Representative, Hong Kong Office, USA Cheese Guild introduced various cheese at the "American Cheese Workshop" on 16 March 2023.

Mr Alberto Aldave, Spirits Marketing Manager, Jebsen Wines & Spirits, introduced different varieties of whisky at the "All About Whiskies" workshop on 23 March 2023.

Professor Haiyan Song and Professor Cathy Hsu attended the 33rd Annual Council for Australasian Tourism and Hospitality Education (CAUTHE) Conference in Western Australia on 7-9 February 2023. Professor Song chaired the concurrent paper session "New Directions in THE Research" and Professor Hsu chaired the concurrent paper session "Conceptual Issues and Reflective Approaches in Sustainable Tourism".

Professor Cathy Hsu shared her insights at the webinar "Supporting Under-Represented Emerging Scholars' Tourism Research Excellence" on 13 February 2023.

Professor Gang Li from the University of Surrey delivered a presentation on "Tourism Intentions under Conditions of Risk and Uncertainty amid Covid-19" at the SHTM Research Seminar, chaired by Dr Eden Jiao, on 1 March 2023.

Professor Sam Kim delivered a keynote presentation on "Technology and Education in Hospitality and Tourism" at the 1st International Hospitality, Travel and Event Conference in Jakarta, Indonesia on 1-2 March 2023.

Professor Haiyan Song, Professor Basak Denizci Guillet, Dr Ibrahim Mohammed and Dr Mahlagha Darvish Motevali attended the 4th Conference on Managing Tourism Across Continents in Istanbul, Turkey, on 15-18 March 2023. Professor Song delivered a keynote speech entitled "Has COVID-19 Changed Tourists' Behavior? – Implication for Resilience and Sustainability". Professor Denizci Guillet delivered a welcome and opening speech and chaired a concurrent session "Information Technology and Smart Tourism". Dr Mohammed presented a co-authored paper entitled "Would You Like Your Online Bid for a Premium Room to Be Accepted? Advancing the Understanding of Online Upselling of Hotel Rooms to Improve Revenue Management". Dr Darvish Motevali presented a co-authored paper entitled "User-Generated Content, Satisfaction, and WOM in the Context of Cultural/Heritage Site".

Professor Kaye Chon delivered a keynote speech entitled "On Hospitality" at the 2nd Yew Chung Yew Wah Education Network Leaders' Retreat held at Hotel ICON on 17 March 2023.

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