March 2022
Volume 23, Issue 1
Newsletter of School of Hotel & Tourism Management
The Hong Kong Polytechnic University
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PUBLICATIONS
Arici, H.E., Arici, N.C., Köseoglu, M.A., and King, B.E.M. (2021). Leadership Research in the Root of Hospitality Scholarship: 1960-2020. International Journal of Hospitality Management, 99, 103063.

Chan, E.S.W., Cheung, K., and Ching, S.S.Y. (2021). Improving Learning Experiences for Community College Transfer Hospitality and Tourism Students. Journal of Teaching in Travel & Tourism, 21(3), 268-289.

Chen, N., Hsu, C.H.C., and Li, X.R. (2021). Resident Sentiment Toward a Dominant Tourist Market: Scale Development and Validation. Journal of Travel Research, 60(7), 1408-1425.

Chevtaeva, E., and Denizci-Guillet, B. (2021). Digital Nomads' Lifestyles and Coworkation. Journal of Destination Marketing & Management, 21, 100633.

Hao, F., and Chon, K. (2021). Are You Ready for a Contactless Future? A Multi-Group Analysis of Experience, Delight, Customer Equity, and Trust Based on the Technology Readiness Index 2.0. Journal of Travel & Tourism Marketing, 38(9), 900-916.

Wen, H., Wong, I.K.A., Kim, S.S., Badu-Baiden, F., and Ji, K.M. (2021). A Multilevel Synthesis of Subjective and Objective Measures of Foodservices in the Experience Process. International Journal of Hospitality Management, 99, 103059.

Wong, A.K.F., Köseoglu, M.A., Kim, S.S., and Leung, D. (2021). Contribution of Corporate Social Responsibility Studies to the Intellectual Structure of the Hospitality and Tourism Literature. International Journal of Hospitality Management, 99, 103081.

Chan, M.K.M., Tsang, N.K.F., and Au, W.C.W. (2022). Effective Approaches for Encouraging Hotel Guests' Voluntary Bedding Linen Reuse Behavior. International Journal of Hospitality Management, 101, 103105.

Chen, J., Becken, S., and Stantic, B. (2022). Assessing Destination Satisfaction by Social Media: An Innovative Approach Using Importance-Performance Analysis. Annals of Tourism Research, 93, 103371.

Chark, R., and King, B.E.M. (2022). Loss Aversion in Hotel Choice: Psychophysiological Evidence. Journal of Hospitality & Tourism Research, 46(1), 6-28.

Hao, F., and Chon, K. (2022). Contactless Service in Hospitality: Bridging Customer Equity, Experience, Delight, Satisfaction, and Trust. International Journal of Contemporary Hospitality Management, 34(1), 113-134.

Hwang, Y.H., and Mattila, A.S. (2022). The Effect of Smart Shopper Self-Perceptions on Word-of-Mouth Behaviors in the Loyalty Reward Program Context. Journal of Hospitality & Tourism Research, 46(2), 243-266.

Kim, S.S., Choe, J.Y.J., and Kim, P.B. (2022). Effects of Local Food Attributes on Tourist Dining Satisfaction and Future: The Moderating Role of Food Culture Difference. Journal of China Tourism Research, 18(1), 121-143.

Kim, S.S., Wong, A.K.F., Han, H., and Yeung, M.W.V. (2022). Airline Employees' Stress Amidst the COVID-19 Pandemic and Its Job-Related Consequences. Asia Pacific Journal of Tourism Research, 27(1), 30-47.

Kim, S.S., Wong, A.K.F., Han, H., and Yeung, M.W.V. (2022). How Does the COVID-19 Pandemic Influence Travel Industry Employees in Hong Kong? Structural Relationships Among Airline Crew's Job-Related Stressors, Mental Health and Other Consequences. Asia Pacific Journal of Tourism Research, 27(1), 69-85.

Lam, R., Cheung, C., and Lugosi, P. (2022). The Impacts of Cultural Intelligence and Emotional Labor on the Job Satisfaction of Luxury Hotel Employees. International Journal of Hospitality Management, 100, 103084.

Leung, V.T.Y., and Lin, P.M.C. (2022). The Roles of Multiple Foci of Employee Commitments and Job Satisfaction on Creative Performance: A Study of Hotel Chefs. International Journal of Hospitality Management, 101, 103107.

Li, H., Meng, F., and Zhang, X. (2022). Are You Happy for Me? How Sharing Positive Tourism Experiences through Social Media Affects Posttrip Evaluations. Journal of Travel Research, 61(3), 477-492.

Li, S.N., Li, H., Song, H.Y., and Chen, M. (2022). Mitigating Tourism Social Costs during a Pandemic: Evaluating Residents' Perceptions and Behavioral Intentions. Journal of Travel Research, 61(3), 493-510.

Lin, P.M.C., Ok, C.M., and Au, W.C.W. (2022). Dining in the Sharing Economy: A Comparison of Private Social Dining and Restaurants. International Journal of Contemporary Hospitality Management, 34(1), 1-22.

Liu, A., Lin, V.S., Li, G., and Song, H.Y. (2022). Ex Ante Tourism Forecasting Assessment. Journal of Travel Research, 61(1), 64-75.

Park, J., Kim, J., Kim, S.S. (2022). Evolutionary Aspects of Scarcity Information with Regard to Travel Options: The Role of Childhood Socioeconomic Status. Journal of Travel Research, 61(1), 93-107.

Pavesi, A., Denizci Guillet, B., Smith, R.P., and Law, R. (2022). The Role of Social Interaction During Visitation on Social Destination Image Formation. Asia Pacific Journal of Tourism Research, 27(1), 48-68.

Tse, S., and Tung, V.W.S. (2022). Measuring the Valence and Intensity of Residents' Behaviors in Host-Tourist Interactions: Implications for Destination Image and Destination Competitiveness. Journal of Travel Research, 61(3), 565-580.

Weber, K., and Hsu, C.H.C. (2022). Beyond a Single Firm and Internal Focus Service Failure/Recovery: Multiple Providers and External Service Recoveries. Journal of Travel Research, 61(1), 50-63.

Yang, H., Cheung, C., and Li, W. (2022). Intercultural Communication Competency Practices in the Hotel Industry. Journal of China Tourism Research, 18(1), 162-184.

Yi, X., Fu, X., Lin, V.S., and Xiao, H.G. (2022). Integrating Authenticity, Well-Being, and Memorability in Heritage Tourism: A Two-Site Investigation. Journal of Travel Research, 61(2), 378-393.

Zhang, Z., Qiao, S., Li, H., and Zhang, Z. (2022). How Rainy-Day Blues Affect Customers' Evaluation Behavior: Evidence from Online Reviews. International Journal of Hospitality Management, 100, 103090.



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