Cheng, S., and Wong, A. (2015). Professionalism: A Contemporary Interpretation in Hospitality Industry Context.
International Journal of Hospitality Management, 50, 122-133.
Hung, K., Wang, S., and Tang, C. (2015). Understanding the Normative Expectations of Customers Toward Buddhism-Themed Hotels: A Revisit of Service Quality.
International Journal of Contemporary Hospitality Management, 27(7), 1409-1441.
Hwang, J., Han, H., and Kim, S. (2015). How Can Employees Engage Customers? Application of Social Penetration Theory to the Full-Service Restaurant Industry by Gender.
International Journal of Contemporary Hospitality Management, 27(6), 1117-1134.
Masiero, L., Heo, C., and Pan, B. (2015). Determining Guests' Willingness to Pay for Hotel Room Attributes with a Discrete Choice Model.
International Journal of Hospitality Management, 49, 117-124.
Masiero, L., Nicolau, J.L., and Law, R. (2015). A Demand-Driven Analysis of Tourist Accommodation Price: A Quantile Regression of Room Bookings.
International Journal of Hospitality Management, 50, 1-8.
Zhao, X.R., Wang, L., Guo, X., and Law, R. (2015). The Influence of Online Reviews to Online Hotel Booking Intentions.
International Journal of Contemporary Hospitality Management, 27(6), 1343-1364.
Chathoth, P.K., Ungson, G.R., Harrington, R.J., and Chan, E.S.W. (2016). Co-Creation and Higher Order Customer Engagement in Hospitality and Tourism Services: A Critical Review.
International Journal of Contemporary Hospitality Management, 28(2), 222-245.
Chen, Y., Schuckert, M., Song, H., and Chon, K. (2016). Why Can Package Tours Hurt Tourists? Evidence from China's Tourism Demand in Hong Kong.
Journal of Travel Research, 55(4), 427-439.
Choi, M.J., Heo, C.Y., and Law, R. (2016). Progress in Shopping Tourism.
Journal of Travel & Tourism Marketing, 33(sup1), S1-S24.
Denizci Guillet, B., and Kucukusta, D. (2016). Spa Market Segmentation According to Customer Preference.
International Journal of Contemporary Hospitality Management, 28(2), 418-434.
Fong, L.H.N., Law, R., Tang, C.M.F., and Yap, M.H.T. (2016). Experimental Research in Hospitality and Tourism: A Critical Review.
International Journal of Contemporary Hospitality Management, 28(2), 246-266.
Hudson, S., and Tung, V. (2016). Appealing to Tourists Via Branded Entertainment: From Theory to Practice.
Journal of Travel & Tourism Marketing, 33(sup1), S123-S137.
Hung, K., and Lu, J. (2016). Active Living in Later Life: An Overview of Aging Studies in Hospitality and Tourism Journals.
International Journal of Hospitality Management, 53, 133-144.
Liu, A., and McKercher, B. (2016). The Impact of Visa Liberalization on Tourist Behaviors - The Case of China Outbound Market Visiting Hong Kong.
Journal of Travel Research, 55(5), 603-611.
Ren, L., Qiu, H.Q., Wang, P., and Lin, P.M.C. (2016). Exploring Customer Experience with Budget Hotels: Dimensionality and Satisfaction.
International Journal of Hospitality Management, 52, 13-23.
Schuckert, M., Liu, X., and Law, R. (2016). Stars, Votes, and Badges: How Online Badges Affect Hotel Reviewers.
Journal of Travel & Tourism Marketing, 33(4), 440-452.
Sun, S., Law, R., and Tse, T. (2016). Exploring Price Fluctuations Across Different Online Travel Agencies: A Case Study of Room Reservations in an Upscale Hotel in Hong Kong.
Journal of Vacation Marketing, 22(2), 167-178.
Tan, E., and Law, R. (2016). mLearning as a Softer Visitor Management Approach for Sustainable Tourism.
Journal of Sustainable Tourism, 24(1), 132-152.
Tung, V., and King, B. (2016). The Stereotyping of Tourism Management Students in a Business School Setting.
Journal of Teaching in Travel & Tourism, 16(1), 60-77.
Tussyadiah, I.P., and Wang, D. (2016). Tourists' Attitudes Toward Proactive Smartphone Systems.
Journal of Travel Research, 55(4), 493-508.
Weber, K., Hsu, C., and Sparks, B. (2016). Same but Different: Chinese-American and Mainland Chinese Consumers' Perceptions of and Behavior in a Service Failure Situation.
Journal of Travel & Tourism Marketing, 33(4), 471-496.
Wong, A.I.K., McKercher, B., and Li, X. (2016). East Meets West: Tourist Interest in Hybrid Culture at Postcolonial Destinations.
Journal of Travel Research, 55(5), 628-642.
Yiua, M., and Law, R. (2016). Technological Impacts on Knowledge Sharing: A Case Study of Three Travel Agencies in Hong Kong.
Tourism Recreation Research, 41(1), 2-15.
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