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MScKM Leaflet Page 1Knowledge Management (KM) is a trans-disciplinary area that encapsulates processes and techniques for the creation, collection, classification, distribution, evaluation and re-use of institutional and personal knowledge. KM can help to widely share experiences, minimize re-inventing the wheel, promote trust, and facilitate learning environment in organisations.


Many enterprises, local and international, have leveraged successfully on KM to enhance their competitiveness and innovations in the new economy. This is achieved by, among other things, minimizing “re-inventing the wheel”, maximizing reuse, enhancing the flow of knowledge, harnessing and sharing of critical knowledge, and providing a learning environment for knowledge workers. There is a critical shortage of KM professionals worldwide. With its blended mode of delivery, this MSc program is the first of its kind designed to meet this need and beyond in the Asia Pacific region.


Knowledge Management Resources

The Department of Industrial and Systems Engineering (ISE) of The Hong Kong Polytechnic University has been most active in teaching, researching and promoting the application of KM. To achieve these, ISE has been very successful in providing rich resources to support their various activities. In particular, their Knowledge Solutions Laboratory (KSL) of the Microsoft Enterprise Systems Centre possesses an open and integrated environment to support teaching, research, industrial collaboration and technology transfer in relation to various KM activities such as e-learning activities, document management, knowledge portal engineering, knowledge sharing, enterprise collaborative platform engineering, workflow management and collaborative product commerce.

ISE KM resource unit KM MG 0388


ISE has been most active in promoting the applications of KM in Hong Kong. Click here for selected KM events organized by the Knowledge Management and Innovation Research Centre of the Department.


Programme Aims and Characteristics

The curriculum is co-developed by an international team of leading experts and scholars in KM. Delivery of the program is via a balanced mix of in-person seminars and workshops, online tutorials, and web-based study with enhanced pedagogy. The in-person workshops will be conducted in weekdays evening or weekends. Some subjects have open book examination; some operate with continuous assessments.


The aims of the proposed programme are to provide a balanced approach and treatment of the subject area, to provide participants an in-depth understanding of the tools and methods in the design and implementation of a KM programme and to be familiar with the latest development in prevalent issues in KM. The programme is designed to suit professionals from various disciplines (management, IT, engineering, social work, library science, legal, education, health care, etc.) to acquire and develop expertise in the rapidly growing area of KM. Graduates of the programme, with appropriate working experience, are expected to fulfill the roles of Chief Knowledge Officer, Chief Learning Officer, Knowledge and Learning Director, Innovation Manager, Knowledge Manager, and consultants in various capacities; they carry out, among others, knowledge audits and implement knowledge management programmes in companies and organisations.

Entrance Requirement

A bachelor’s degree or a professional qualification, or equivalent, is required. Consideration will be given to candidates with appropriate working experience.


English Language Requirement

If you are not a native speaker of English and your Bachelor's degree or equivalent qualification is awarded by an institution where the medium of instruction is not English, you are expected to fulfil the following minimum English language requirement for admission:

A Test of English as a Foreign Language (TOEFL) score of 80 for the Internet-based test or 550 for the paper-based test;


An overall Band Score of at least 6 in the International English Language Testing System (IELTS).


For applicants with qualifications obtained in Taiwan, a pass in the High-Intermediate level or above in GEPT may be considered as having fulfilled the English language requirements. Please contact AS at asadmpg@polyu.edu.hk for details.


Programme Structure and Information

Programme Structure

Designed to offer participants with the maximum flexibility, participations can select one of the following two modes to complete their studies with a total of 30 credits:


Mode 1: Participants are required to complete TEN subjects, including FIVE compulsory subjects in KM, at least THREE core subjects, and at most TWO elective subjects*.


Mode 2: Participants are required to complete SEVEN subjects, including FIVE compulsory subjects in KM, at least ONE core subjects, and at most ONE elective subjects* plus a Dissertation (this being equivalent to three subjects)

* A wide range of electives in many chosen fields of study is available.


(Definitive Programme Document)


Programme Information

Programme Code 45093
Mode of Study Mixed Mode
Normal Duration 2-3 years (Part-time) / 1 year (Full-time)
Credits Required for Graduation 30 for MSc, 18 for PgD
Fund Type Self-financed
Tuition Fee HK$3,500 per credit for local students
HK$4,300 per credit for non-local students
Programme Leader Prof. Eric Y H Tsui


Programme Curriculum

** Details of the subject syllabi can be found here.


Each of the following subjects carries three credits.


Compulsory subjects

Managing Knowledge


Methods and Tools for Knowledge Management Systems


Organisational Learning: Methods and Practices


Managing and Measuring Intellectual Capital


Strategic Issues & Case Studies in Knowledge Management



Core subjects

Knowledge Based Service Innovation


Enterprise Knowledge Portals


Knowledge Communities


Business Intelligence and Data Mining


E-Learning Technologies and Practices



Elective Subjects

Technology Transfer and Commercialisation


Workflow Design and Management


Manufacturing Strategy


Enterprise Resources Planning


Managing Six Sigma


Intellectual Property Management and Strategies


Managing Organizations and People



The elective subjects cover a wide range of areas to suit the needs of individual students. 


System Requirements


  • 1 GHz 32-bit or above processor
  • 512 MB of system memory
  • Display card to support true color (32 bit)
  • Audio output
  • Headset w/microphone (applicable for online tutorials)


Internet Connection

  • Broadband Internet connection is required


Graduate Corner

Valedictory Speech at the Faculty of Engineering Congregation Ceremony 2012 (delivered by MScKM graduate - Ms Donna Tse) 



Graduation Booklet (prepared by MScKM graduates)

KM Graduation Booklet 2014

KM Staff Expert

Click here for more informaiton

Endorsement Message

"The Master of Science program in Knowledge Management at The Hong Kong Polytechnic University is one of those unique areas of study that is continually and rapidly evolving as this field changes over time. While providing the structure for graduate level learning, they are flexible enough to insert new thinking and knowledge as it occurs rather than many years after the fact. The Administration and Faculty of the Department of Industrial and Systems Engineering are to be congratulated on this creative addition to its offerings."

Dr Robert Buckman, The Most Admired Knowledge Leader (2002) and ex-CEO of Buckman Laboratories (Most Admired Knowledge Enterprise 2000-2004)

"It is exciting to see this comprehensive knowledge management program available in the Asia Pacific region. The content and flexible delivery will be of great value to students and the organisations they work for."

Mr Ross Dawson, Author of book KB Client Relationship (Best Seller on Amazon)

"I am very impressed by the M.Sc. programme from The Hong Kong Polytechnic University. It is a true multi disciplinary approach with a rapid prototyping approach in, among others, using modern ICT tools. The deeper thinking behind the programme as well as the architectural design is also an applauding proof of living on its own KM message."

Prof. Leif Edvinsson, World’s First Professor on Intellectual Capital and ex-Chief Knowledge Officer, Skandia Financial Services


Application & Enquiries

Online Application




For academic matters

Prof. Eric Tsui, Programme Leader

852-2766 6609



For general enquiries

Ms Michelle Wong

852-2766 4118


Ms. Louise Tung

852-2766 4227



For technical support

Mr Raymond Yeung

852-3400 3898



Other Information

Financial Assistance (Hong Kong residents only):

  • Non-means Tested Loan Scheme
  • Continuing Education Fund (CEF)


logo cef

Students who are Hong Kong residents, have the right of abode or the right to land or to remain in Hong Kong without restriction, are eligible to apply for the CEF. The following subjects are included in the list of reimbursable CEF courses:


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