- How to connect to Business Admin Applications at home that requires MFA VPN? (For staff)

Business Admin Applications

For some Business Admin Applications, you need to perform Multi-Factor Authentication (MFA) + VPN in order to use it. To do so, please:

1. Enable the MFA and install MFA mobile app "Microsoft Authenticator" on a mobile/tablet. Details are available at FAQ: What is PolyU Multi-Factor Authentication (MFA)
2. Install PolyU VPN software "GlobalProtect" on your home desktop machine. Details are available at service webpage.
3. Open “GlobalProtect” and enter “staffvpn.polyu.edu.hk” for the portal address

After completing the steps above, please follow the steps below:

Connect to PolyU Network with VPN + MFA:

1. Start "Global Protect" on your home desktop machine and connect to PolyU with your NetID / NetPassword
2. Select “PolyU Staff” in the second factor authentication and perform:
   1. On your mobile/tablet, start "Microsoft Authenticator"
   2. Click on "The Hong Kong Polytechnic ..."
   3. Approve the sign-in or enter the displayed 6-digit password onto your home desktop machine

Once VPN is connected successfully, you may access BI & SRS with a web browser

List of Applications requiring MFA VPN is available at FAQ: Remote access to Business Administration System hosted at campus (for staff)