IT Services for Staff

Access to Service

User & Installation Guide

myPolyU - Portal to IT Services

https://my.polyu.edu.hk/

Email – Access your mailbox with a browser

https://www.polyu.edu.hk/staffmail

Global Protect VPN – Access to your PolyU Home Drive (PHD) and Admn. Apps

Software download:

StaffVPN

https://www.polyu.edu.hk/its/docdrive/_sso/all_staff/user_guide/Operation_Guide_for_Staff_VPN_Service.pdf

OneDrive for Business – File storage in O365

https://www.polyu.edu.hk/staffmail

- At top left hand corner, click on the “App launcher” icon and select “OneDrive”

PolyU Home Drive (PHD / P: drive) – File storage in network drive

- Connect to Global Protect VPN and connect to the drive \\phd.polyu.edu.hk\home\

https://www2.polyu.edu.hk/Staff/General_Notices/User_Guide_PHD.pdf

Virtual Conference Room – Call-in voice conference room for large group

Contact IT HelpCentre@5900 for call-in number and PIN

Blackboard e-learning platform - Learn@PolyU

https://learn.polyu.edu.hk

Lecture Capture with Panopto – Video capture a lecture with your noebook

https://www.polyu.edu.hk/video

- https://www.polyu.edu.hk/video/staffguide.html

- https://video.polyu.edu.hk/Panopto/Pages/Viewer.aspx?id=bd22f4c6-dffb-4e28-bae4-aae1002733cd

vSCC – Remote access to most common PC software

https://vdesk.polyu.edu.hk/access

https://www2.polyu.edu.hk/PolyU/General_Notices/VSCC_Setup_Guide.pdf

Administrative Systems

Most web based administrative systems are accessible off-campus.

vAdmin – Remote access to legacy Oracle Financials apps 

Accessible for Active Directory (AD) connected machines via https://vdesk.polyu.edu.hk/access

IT HelpCentre

https://www.polyu.edu.hk/itservicedesk

· WeChat & WhatsApp – 6577 9669 (9:00 to 18:00)

· Hotline – 2766 5900 ( 9:00 to 18:00)