- What IT Services available for me to work at home? (For staff)

General


Here is a table of IT Services which you may access at home with your home desktop:

 

IT Services for Staff

Access to Service

User & Installation Guide

myPolyU - Portal to IT Services

https://my.polyu.edu.hk/

 

 

Email – Access your mailbox with a browser

https://www.polyu.edu.hk/staffmail

 

VPN – Access to your PolyU Home Drive (PHD) and Admn. Apps

Software download: https://www.polyu.edu.hk/its/service-catalogue/all-services/138-service-details/?serviceid=29

 

 

FAQ:

https://www.polyu.edu.hk/its/faq/index_detail.php?id=21

https://www2.polyu.edu.hk/Staff/General_Notices/VPN_guide.pdf

 

OneDrive for Business – File storage in O365

https://www.polyu.edu.hk/staffmail

- At top left hand corner, click on the “App launcher” icon and select “OneDrive”

 

PolyU Home Drive (PHD / P: drive) – File storage in network drive

- Connect to VPN and connect to the drive \\phd.polyu.edu.hk\home\

FAQ:

https://www.polyu.edu.hk/its/faq/index_detail.php?id=39

https://www2.polyu.edu.hk/Staff/General_Notices/User_Guide_PHD.pdf

 

Skype for Business – Virtual meeting with video, voice, and screen sharing

https://www.polyu.edu.hk/staffmail

 

https://support.office.com/en-us/article/Video-Set-up-an-online-meeting-with-Skype-for-Business-c9c2294b-a56a-493a-beba-7ccb1117314e?ui=en-US&rs=en-US&ad=US

 

Virtual Conference Room – Call-in voice conference room for large group

Contact IT HelpCentre@5900 for call-in number and PIN

 

Blackboard e-learning platform - Learn@PolyU

https://learn.polyu.edu.hk

 

Lecture Capture with Panopto – Video capture a lecture with your noebook

https://www.polyu.edu.hk/video

https://www.polyu.edu.hk/video/staffguide.html

https://video.polyu.edu.hk/Panopto/Pages/Viewer.aspx?id=bd22f4c6-dffb-4e28-bae4-aae1002733cd

 

vSCC – Remote access to most common PC software

https://vdesk.polyu.edu.hk/access

FAQ - https://www.polyu.edu.hk/its/faq/index_detail.php?id=22

https://www2.polyu.edu.hk/PolyU/General_Notices/VSCC_Setup_Guide.pdf

 

Administrative Systems

Most web based administrative systems are accessible off-campus.

 

vAdmin – Remote access to legacy Oracle Financials apps 

Accessible for Active Directory (AD) connected machines via https://vdesk.polyu.edu.hk/access

 FAQ: https://www.polyu.edu.hk/its/faq/index_detail.php?id=24

IT HelpCentre

 

https://www.polyu.edu.hk/hots

· WeChat & WhatsApp – 6577 9669 (9:00 to 18:00)

· Hotline – 2766 5900 ( 9:00 to 18:00)

 

 

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